Professional Plumbing Solutions Inc.
Kings, King George, VA

Professional Plumbing Solutions Inc. Reviews

4.8 stars based on 132 reviews

Featured Comments:

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  Sharon Galarraga

  5.0

  I cannot say enough about Professional Plumbing Solutions! I was referred to them by a friend and they turned out to exceed my expectations. Their customer service at the office is wonderful, prompt cal backs and I even asked to speak to the owner Matt several times and he either answered or call right back. He made sure this job which was a nightmare from the beginning being a new homeowner went as smooth as possible. The techs were so professional and the team that came to do the job was just awesome, professional so organized. Matt told me all that would happen when the techs came and it was all completed even better than I imagined. Being a new homeowner & having the sewer line needing to be replaced was a lot to deal with but they were so patient while we dealt w insurance, and switching dates and just any inconvenience you can imagine on my end due to no fault of my own but they worked with me & made it happen as soon as they could. I now have a brand new sewer line outside and new pipes inside and such a professional neat job! I can’t say enough about Matt and his techs, 5 stars isn’t enough. I know I will have other plumbing needs in my future and they are on speed dial! If you’re looking for a professional reasonable exceptional customer service plumbing company, you found it with Professional Plumbing Services. Soooo happy I found them and as a new homeowner so comfortable knowing they are only a phone call away, and when you call they are all so pleasant, professional, friendly and prompt to get back to you. I could go on and on about them but I’ll leave it here and say, awesome company! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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  Response from the owner

  Sharon, thank you so much for your kind words and heartfelt feedback! We are so honored you trusted our company with your plumbing needs and all of the staff from the office to the techs out in the field were able to provide you with a pleasant experience and one that eased your worries. We strive for excellent customer service and are more than thrilled to hear your experience was first class and exceeded your expectations. We truly appreciate you taking your time to type up such a thorough review and rating our company with 5 Stars. We look forward to servicing your future plumbing needs!

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  jesse hamilton

  5.0

  These guys were really great. I had an issue on Friday, and the office staff was able to schedule me in during normal working hours so that I wouldn't get charged the emergency repair charge. When Jared, my technician, showed up, he was extremely professional. He listened to all of my concerns, looked at everything, and was able to diagnose the problem and come up with the best fix. He also took the time to answer my questions about how the house drainage system is so that I had a better understanding of how everything works. I would definitely recommend this company to anyone that has plumbing issues.

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  Response from the owner

  Jesse, thank you so much for your feedback! We are so honored you trusted our company with your plumbing needs and Jared was able to provide you with a pleasant experience. Customer service is very important to us and we are thrilled to hear your experience was proof of that. We appreciate you taking your time to type up a review and rating our company with 5 Stars. We look forward to servicing your future plumbing needs!

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  Ryan Willix

  5.0

  Very professional and quick service from Christian. I wanted a 2nd opinion and called this company who was able to come look at the water heater the same day. The communication from the office staff and the tech when he was here diagnosing the problem was the #1 reason we went with this company. For my wife and I communication is more important than just finding the cheapest price and Christian was very informative and let us know every step of the process. It is a relief to know that there are still people out there that are polite and caring not just chasing a paycheck.

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  Response from the owner

  Ryan, thank you so much for your feedback! We are so honored you trusted our company with your plumbing needs and Christian was able to provide you with a pleasant experience. Customer service is very important to us and we are thrilled to hear your experience was proof of that. We appreciate you taking your time to type up a review and rating our company with 5 Stars. We look forward to servicing your future plumbing needs!

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