Pro Rooter Inc
Leandro, San Leandro, CA

Pro Rooter Inc Reviews

3.5 stars based on 8 reviews

Featured Comments:

• J

  Jia Guo

  1.0

  The guy Chilo came because we had asked to fix a sewage drain caused by roots and dirt stuck in the storm drain for years caused by the previous house owner. We agreed on a $300 since the pipe went straight, but at the end he asked for $400 even though spent a total of an hour cleaning the pipes. The worst part is after he left it was still clogged with a bunch of roots throughout the pipe that we had to get out ourselves. Before he left, he also misinformed us about a misalignment in the pipes and asked us if we wanted to fix it for $900. We opened it up ourselves to find out that there was no misalignment but a bunch of roots clogged that was causing what he though was the misalignment. That was a total scam.

• B

  Bilal Alawashreh

  5.0

  Pro Rooter and Plumbing provided professional, totally hassle-free plumbing service for us. The plumber was very understanding in getting us the most appropriate appointment. Our kitchen sink drain was blocked and the garbage disposal stopped working. The plumber explained to us what caused the problem and finished the work on time.

• R

  Russ Robbins

  1.0

  Called up for service on a sump pump and the boss, who answered the phone gave me a quote of $125. When the tech showed up, he spent exactly 10 minutes and all he had to do was clear the check valve. He added no parts and did nothing else, but insisted on a $300 fee for his 10 minutes. I called the boss and complained. Then the tech was angry that I called his boss. The tech said unless I pay the $300 that he'd put things back they way they were with the clog in the line. After multiple calls to his boss, we negotiated down to $200 which is rediculous for 10 min. of work. Bottom line: DO NOT USE PRO ROOTER. They say one thing, and then when they have you by the short hairs, they stick it to you. TOTALLY UNTRUSTWORTHY AND DISHONEST.

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