Pro Handyman Plus LLC
Alley, Toledo, OH

Pro Handyman Plus LLC Reviews

3.8 stars based on 17 reviews

Featured Comments:

• B

  Blake Northington

  5.0

  I had Pro Handyman come out for a plumbing emergency. They were quick to respond to my call and had someone out within the hour to fix my issue. Price was very reasonable and the plumber was super nice and gave me some inside tips so this situation wouldn't happen again. I will call them for any future work I have and refer them to my family and friends. Thanks Pro Handyman for relieving a stressful situation!

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  Response from the owner

  Thanks for calling us today Mr. Northington, we were happy to help with your situation. We always appreciate referrals and repeat business. Let us know if we can help out in the future!

• T

  Terra S.

  1.0

  When I had them set to come out and give a quote, we discussed that no one was living there and it would have to be my father in law (home owner) that would be there. So she advised, she would mark the order as to not do the call ahead and just come to appt as I would be at work. However, this is not what happened. The guy called and left a message, I was unable to answer and as soon as I could get free to return call, I had to leave him a msg. When he called back, he advised since he couldn't get a hold of me he moved on to next job across town. So my father in law drove across town for NOTHING!! I will not be doing business with them!!!

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  Response from the owner

  Ms. Smith I will call you a liar! You never mentioned that you would not be home for the appointment this morning. If in fact you had told me that my technician would be meeting with your father-in-law then I would have requested his phone number for us to call before coming out for the appointment. Our policy is we call before coming out to the house to make sure someone is in fact home to meet with us. We offer a free estimate so my technicians are not going to drive to appointments only to find out nobody is home. The only information you gave me when we set the appointment was YOUR information and never did you mention we weren't meeting with you!

• S

  Sudipa Biswas

  1.0

  I had someone come to my house to give me an estimate to repair my shower. The handyman came and ended up causing my shower faucet to continuously leak and subsequently gave an estimate and then left my home with the shower leaking. My shower did not have any problems with leaking water before he came. I called him back to explain this and the handyman, Dan, as well as the owner, Ginger, proceeded to call me a liar and said I was trying to get business out of them for free when all I wanted was an explanation for why he left my house with my shower leaking when that was not a problem before he came. Their tone and attitude on the phone was very aggressive and hostile. I would never recommend this business to anyone.

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  Response from the owner

  We did not have any interaction with you Ms. Biswas until after Dan left your home. Your father was the person at the house when Dan came to give an estimate for 2 showers with plumbing issues. When Dan arrived, the spigot for the tub was laying in the bottom of the tub and the pipe that it attaches to was out of the wall. Before Dan ever touched your plumbing someone had already taken out that spigot and tightened up the handles with a wrench so hard that the gaskets were squished flat. With that being said the handles were extremely difficult to turn and once they were loosened up that's when the water starting dripping. Ms. Biswas father was ordering my technician to turn the hot and cold faucet handles and kept asking why?, why? why? Dan wrote up an estimate for the repairs that would be needed to fix the plumbing of your shower but obviously your father wasn't interested in paying for any repairs he was out to trick my technician and make him believe he broke something. My technicians are very experienced and we have an excellent rating with the Better Business Bureau. We have been in business for 14 years and we are a very credible business. You and your father were trying to get work done for free, plain and simple. Otherwise why didn't you accept the bid and have the repairs made?

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