Pride Plumbing LLC
Norgate, Decatur, GA

Pride Plumbing LLC Reviews

4.2 stars based on 5 reviews

Featured Comments:

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  Ari Mazer

  5.0

  I called Kris on a weekday afternoon to request an install for a faucet, and by 9am the next morning the job had been completed perfectly! Service was prompt, efficient, and super easy! Price for labor was extremely fair. We will certainly be relying on him again for any future plumbing needs!

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  SharonjFit #agebeautifully

  1.0

  I am highly disappointed in the service we received on 1/28/2021. We call Pride Plumbing to install a new water heater at our rental property. After we purchased the water heater Kris came the following day to install. Later after installing we were called to inform us that the P&N valve was broken. But we were informed that he could still install without the valve temporary but the water from the unit will run outside our property for a few days, not knowing the full scope of what he meant (I must take ownership of that part). However, after purchasing a new P&N valve we called him in two days to come back to install, to our dismay we never received a call back or a text response on when he would return to replace the broken valve. Please understand we paid him before he totally completed the repair of $350. After calling and texting for 3 days for no response. I finally texted him to let him know we will have call another plumber to install the part to prevent the tenant from having a high water bill as well to let him know I will be writing a bad review, calling bbb and requesting half of our payment back due to having to pay another plumber to finish his job $245. Please understand we have never posted a bad review before. Yet, this is beyond upsetting that we had to pay someone else to get the water heater working properly. However, we finally heard back by text to say he had an emergency out of the country that was the extent of our response back from him.

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  Response from the owner

  I'm sorry that the situation happened. Like I explained before a emergency happened and I had to travel out of the country. I apologize for the inconvenience that was caused.

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  pat nathia

  5.0

  Before I called Kris of Pride plumbing I was getting quotes that was very expensive. They was telling me to replace my water heater but Kris said it was okay. He fixed the problems that I was having. I liked the fact that he was very honest about my repairs. He was on time and did a great job. I will use him for all plumbing needs. .

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