Preston Reeves Heating & Air
1st, Hilliard, FL

Preston Reeves Heating & Air Reviews

3.9 stars based on 17 reviews

Featured Comments:

• M

  MK H

  2.0

  I went there to print 5 pages from a thumb drive. Both copier/printers were down due to a technical glitch. So I asked the associate to print the documents (5 pgs). She offered to assist but claimed the doc was not on the thumb drive. Possibly an excuse for not wanting to help me. After she left the area I asked the other associate to assist me. I even requested it online while I was there. He looked up the order but refused to print it it because there were many more customers "ahead of me". Not even 5 pages. Poor customer service.

• D

  Daniel Roach

  2.0

  Nice enough guys but not very knowledgeable of overall systems or HVAC concepts and no follow through on what they told us. We used them to fix a condensation issue. They advised our ducts would need to be replaced and that fix it. Long story short (and $5k later) the issue was never fixed, they kept telling us they ordered additional equipment to root cause the problem but never followed up. After several follow-up calls they told us they would come by. Never did. Now they won’t even answer…. If you need something simple it’s probably safe. Anything outside of that I would seek true professionals/craftsmen.

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  Elizabeth Luke

  5.0

  Called and had someone out the same day during the given time frame. They gave a heads up before they arrived. Brock was personable, professional, answered all of my questions, and repaired the unit. I won't think twice about hiring them again. I will update if I have any experience less than professional or positive. Thank you Brock for a great experience!

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