Premier Restoration Hawaii - Maui
Ahuli'u, Wailuku, HI

Premier Restoration Hawaii - Maui Reviews

4.8 stars based on 65 reviews

Featured Comments:

• J

  Jamie Satterfield

  5.0

  Premier Restoration did a great job of handling our mold remediation. It was a bit more complicated due to asbestos in the walls, but the demo team was very quick! Mark did a great job rebuilding our cabinets. Everyone was very professional and friendly from start to finish. We are very happy with the work done. Mahalo!

• j

  john rawson

  1.0

  The reconstruction phase was a complete disaster.We have mismatched tile,,Multicolored cabinets, missing cabinet facings, no knobs, missing hinges, Missing interior door hinges that employees lost, Also missing toilet parts that employees lost , Three Unhung doors because of missing parts, They also took without permission custom glass etched kitchen cabinets, which the never have returned. Our home is now a complete wreck. Included is a picture of the missing kitchen cabinets that were taken. from our premises without permission. They dont return calls or our requests for missing pieces.

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  Response from the owner

  thank you for your review, John! Brent and Josh are definitely stars on our team. We are so glad they were able to help you!

• P

  Peter Shepherd

  5.0

  Premier Restoration did a fantastic job cleaning up a rat infestation we had at our Maui condo. Everyone I worked with there were very professional and friendly. They were on the job ASAP, and the cleanup crew did awesome work. I highly recommend Premier Restoration for any major cleanup you need done, and their work will restore your home/apt/condo and your peace of mind. Thank you Kai, Anu, and the whole crew for your fantastic work! Here's the full story: I contacted PR on a Mon, they thoroughly inspected/photographed the damage Wed morning, by Wed late afternoon they sent a detailed estimate and contract that I signed and made a deposit, and they did the cleanup Thu and Fri. The 3 person cleanup crew were top notch - they cleaned and disinfected *everything* except as agreed the contents of cabinets (which the rats thankfully hadn't gotten into) and the laundry. That being said, to give us peace of mind, they disinfected/cleaned bedroom dresser drawers and cleaned out the content of our coffee table drawer in which the rats got into. They also disposed of all garbage and our hideaway-bed mattress and box-spring which they advised to toss since the rats had gotten between the mattress and box-spring. The crew was great about communicating with me as they worked, sending me photos with questions.Through their hard work, the transformation was amazing. I moved back in after 5 days during which I dried our rugs, pillows and cleaned off the disinfectant in major areas. None of our nice, wood furniture was harmed by the disinfectant and it was easy to get off with a little soap and water. For our bedroom laminate floors, after some trial and error, I got the disinfectant off by mopping with vinegar and water. I spent the following 1.5 weeks restoring internet and web cameras (they ate through the ethernet cable), plugging the holes where the rats got in, continuing to clean the cleaning, and doing a zillion loads of laundry and started to wash all our cabinet's dishes.I felt our place was completely back to normal when I returned to the mainland a week later. Thank you Premier Restoration!

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