Premier Plumbing Services
Ryan, San Antonio, TX

Premier Plumbing Services Reviews

4.5 stars based on 59 reviews

Featured Comments:

• R

  Robert Inkel

  5.0

  Edward was very prompt and professional. He advised me of my options and based on his evaluation, I went with what was best for my situation. Edward represented Premier Plumbing in a very positive light and prompted my wife to recommend their establishment to a coworker for their plumbing needs as well.

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  Response from the owner

  Thank you Robert for your review. We here at Premier Plumbing Services are happy that you were very satisfied with our services and our technician.

• C

  Chelsea Amador

  1.0

  If you call Premier Plumbing be aware that sales guy will show up, not the plumber. We called them to un-clog a drain, Austin showed up and gave us a quote to clear the drain. He also gave us an estimate for installing a clear-out closer to the house - because he said there was not one near the house. We agreed to this. Upon installing the clear out, they ran a camara and found a cracked pipe under the the house. They gave us an estimate for the pipe repair. We also agreed to fix that. After a day of digging under the house, they said it would take more digging than expected and now wanted to charge $2,500 on top of the original pipe-repair estimate. Even if it was true that the needed to dig more, they are the ones who underestimated the work. In the process of working on the pipe issue, we found that it was a clear-out ACTUALLY close to the building that they "overlooked". We asked them to not charge us for the additional clear-out because there was an existing one that they overlooked, they lied that they installed the clear-out due to the cracked pipe but in the original estimate they stated clear-out was needed due to proximity. They were not even aware of the cracked pipe when they quoted us for the clear-out. On top of all this, this is a multi-family home and they completely ignored safety concerns. they left the hole they were digging completely exposed. We called Austin on a Wednesday about these concerns and he promised to put something over the hole. We arrived Monday and nothing was done. Huge liability. Not sure how they still have their license. Don't even want to put one star. - Alef Rei Real Estate Investment Group

• G

  Giselle Mancha

  5.0

  Can’t thank this company enough for helping my mom restore Natural Gas in her home. They were very thorough in their work and making sure there were no other gas leaks. Great customer service we received from Ruben who was in charge of the work including his employees. Very professional and always on time! Would definitely recommend!

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  Response from the owner

  Thank you Giselle for choosing and trusting in Premier Plumbing Services to take care of your issues with the natural gas system.

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