Premier Plumbing & Leak Detection, LLC
6th, Gainesville, FL

Premier Plumbing & Leak Detection, LLC Reviews

4.7 stars based on 343 reviews

Featured Comments:

• C

  Caitlin Nagy

  4.0

  We called Premier Plumbing about an ongoing issue our family was experiencing with our toilets. We had a few hiccups in the beginning, which were addressed, we were given the estimate for the necessary repairs, then Corey, a professional plumber, and Patrick, Corey's fantastic Plumber's Helper, were sent to save the day. As soon as they showed up, they introduced themselves and explained everything they were doing. Corey decided to explore the pipeline himself so he could do everything in his power to do the least bit of damage to our bathroom floors and hand laid tile floors. The duo found the problem and came up with a game plan. They explained what was going on and what they would have to do. Understanding that I have a young child at home, they very thoughtfully asked me what they could do to not disrupt my daughter's routine, such as only jack hammering when we could leave the house to run errands. They made sure our household could still function fairly comfortably, while being without one of the main bathrooms in our house for several days. Corey and Patrick were professional, detail-oriented, knowledgeable, experienced, personable, communicative, and respectful. When you think of a small town business and what makes it so unique, you think of the people within the business... the heart of the company; Corey and Patrick, and other employees like these men, are where the company's strength, integrity, and discipline come from. They are the heart of the company. I will request them personally if we run into issues with our plumbing in the, hopefully, not near future. Thank you, Corey and Patrick! You both made a difficult situation far less overwhelming than it seemed in the beginning. 5 Stars for the duo and 4 stars overall for the hiccups experienced in the beginning.

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  Response from the owner

  Thank you for letting us know how we are doing. We are glad Corey and Patrick were able to resolve your concerns. We appreciate your recognizing their desire to do a great job and provide excellent service. We are happy to earn your recommendation.

• K

  Kimber Wright

  5.0

  Premier Plumbing did an excellent job repairing our guest bathroom toilet. Ayrton and Brandon had to replace the insides of the commode however, didn't have the part needed to complete the job. They were able to get the part and came back the next day (over the weekend) so we wouldn't be without a guest toilet and did it at no extra cost to us! I would highly recommend these young men for any plumbing issues you might have. They were kind, courteous and quick and efficient at their jobs. We definitely give them a 10/10!

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  Response from the owner

  Thank you for taking the time to let us know how we are doing. We appreciate your business and are glad Brandon and Ayrton were able to resolve your concerns. Thank you for giving us the opportunity to earn your business!

• M

  Mukhya Devi dasi

  4.0

  Premier Plumbing has excellent customer service, from the lady answering phones to the personable plumbers. The most recent job they did for me required they come back and fix something; they were very responsive, came the same day I called, and sent maybe their top guy, at least the most experienced person, Bobby, to troubleshoot and make it right. And he certainly did just that. He took time to analyze what was happening, and then to make the corrections. He did a first class job leaving a first class repair. Thank you so much! Ride around with the younger guys Bobby and share your expertise!

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  Response from the owner

  Thank you for letting us know what a great job our teams our doing. We appreciate you taking the time to share your service experience.

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