Premier Plumbing and Mechanical Inc
View, Memphis, TN

Premier Plumbing and Mechanical Inc Reviews

4.9 stars based on 434 reviews

Featured Comments:

• J

  Jessica Braddock

  1.0

  We rent, so we had no choice in the plumbing service that was used when we needed help recently. At first I was hopeful that Premier Plumbing would be a great choice, but it turns out not to be the case. While they responded promptly, the technician didn't come out to the house until 8:00 that night. (We spoke to them at 2 pm on a Monday). Of course at that point it was too late and too dark for the technician to locate the clean out, and we were told they would have to come back and look at it again. The next step would be to cut a hole in the wall to locate the vent. The first available time for them to send someone back out to our house would be that following Friday. Four days later. That's four days of having to run to the gas station everytime someone needed to use the restroom. Four days of not being able to wash clothes, etc.. I wish the story ended there, but it does not. When the next two technicians came, they attempted again to find the clean out with no success. They were going to have to cut a hole in the wall above the toilet. We were expecting this, so it wasn't a surprise, but the technicians didn't even check the attic first to make sure the vent was there. It was not. Now we have a giant hole in the wall that is our responsibility to fix, for no reason. They put a camera down and were not able to find any kind of blockage, so we aren't even sure what caused our problem in the first place, or if it will happen again. Hopefully this will help someone make a better informed decision on who to call before they are left in a similar position.

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  Response from the owner

  Hey Jessica, So as you state when renting there are different procedures we have to complete with your management company at which time they issue approvals. You are more then welcome to call the office 901-401-5002 and speak with Laura in regards to your issue and Im sure this can be explained.

• J

  Julie Bramlett

  5.0

  Premier Plumbing did an exceptional job on our commercial bathroom renovations (2 of them). Chet and his team were professional, pleasant and their communication was a strong 10! They worked after hours and on weekends to get this job completed. They left the job with no mess and completely documented this job from start to finish. I would highly recommend Premier Plumbing to anyone and we will certainly use them again when needed. Chet is a huge asset to this company! Actually, everyone I came into contact with, were highly professional! ⭐️⭐️⭐️⭐️⭐️

• B

  Brianna Arnold

  5.0

  Aaron was my plumber that arrived to work out some leaking faucets. Aaron was friendly and very informative. Although I know nothing about plumbing he took his time to explain to me what the issue was and what he did to provide and ensure a resolution. 👍🏾 Thank you again Aaron .

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