Preferred Plumbing Co
Fitch, New Haven, CT

Preferred Plumbing Co Reviews

4.5 stars based on 23 reviews

Featured Comments:

• E

  Elizabeth Walker

  2.0

  I will give these people 2 stars for unclogging my bathtub drain, which regurgitation problem they wouldn't or couldn't either address or fathom, though I described the fact that it began immediately after my neighbor replaced his small tub with a shower,; it stopped for over a year, then resumed a few weeks ago, filling up with soapy water, sometimes oatmeal, all manner of dirt, happens all day long every day. They poured something down after using their snake, then sprayed something evil, so poisonous, one intake of breath and I couldn't breathe for several seconds, I have asthma, this was seriously scary. The open backdoor provided relief, but I threw out exposed food in my nearby kitchen- they could have warned me. They were neither friendly, thoughtful, considerate or personable. Charged me $650, adding $75 to their standard $575 for the use of chemicals. I was appalled. I should have paid them the $150 I'd expected, let them scream. The young man in charge complained his snake had bent, surely an occupational hazard as though it was my fault. His companion was sullen and unresponsive. This chemical now comes up with the stuff through the drain, making the use of the bathroom very difficult, was probably unnecessary. I cannot recommend them. The drain works not much better than it did before, nothing close to a $650 result

• J

  James Cramer

  1.0

  Called on Monday and got an appointment for Wednesday at 2 (explained my issue with the boiler). Wednesday at at 2:30 I called and they said they would call me back(explained my issue with the boiler). Called me back at 3:30 to tell me that he was the plumbing tech and I needed a heat tech. Said someone would call me back. Called on Thursday at 9:30 (explained my issue with the boiler) and said they would call back in 30 minutes. Called Thursday at 2:30 (explained my issue with the boiler) said someone would call me back. Called Thursday at 5 (explained my issue with the boiler) said someone would call me back. It is Friday morning at 10:30 and I have only received one call back this whole time and it was to tell me that they were the wrong tech. Pretty unfortunate.

• N

  Nicole Breting

  5.0

  Got the heat working on my oil fired furnace. While the plumber was here he unclogged the bathroom drain. The price was good and the plumber knew what he was doing.

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