Power Plumbing & Sewer Contractor, Inc.
Ashland, Chicago Chicago, IL

Power Plumbing & Sewer Contractor, Inc. Reviews

4.2 stars based on 39 reviews

Featured Comments:

• J

  Josh Beren

  5.0

  I recently used Power Plumbing and they impressed me so much I will be a customer for life. Not only were they able to come out same day and fix all my small projects around the house, the technician was quick to point out easy workarounds for many of my issues that not just resolved the issues, but saved me money. Recently I had another issue that I called them about, instead of sending out a tech and billing me- they reached out to their team with my issues and called me back to give me some instructions to try on my own to see if I could resolve it myself. Lo and behold, their tips were right and they saved me time/money/frustration once again. Honest, fast, great value- can't recommend them enough.

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  Response from the owner

  Josh, Thank you so much for your business and for the 5-star review. Our team works hard to deliver top quality work with the highest level of customer service possible, and we're happy to hear that your experiences with us have been positive ones that meet our service goals. Call us anytime!

• o

  oliverio rodriguez

  1.0

  Warning this place charges by the hour not the job. They took advantage and charged me thousands of dollars when I needed emergency labor. Do not use them. I recently needed more plumbing work for a different non emergency project and after getting more quotes I received a free hour estimate and a reasonably fixed price for the work. when I asked them about doing work they tried to charge me extra to come out in the snow and the operator Ray was extremely rude. Please beware they are a rip off and I would def never use them again.

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  Response from the owner

  Oliverio, We're sorry to hear your that you feel your experience with us wasn't a positive one, however it's important that we state that we are always upfront about our pricing. We provide our hourly rate information to our customers to get their approval and acceptance prior to dispatching to any job. If customers do not accept rates, we don't send plumbers out. We do charge overtime rates for emergency evening or weekend appointments, however again, the hourly rates are clearly quoted to customers prior to dispatch. This has been our customer pricing model since our company was established in 1960, as we've always endeavored to best serve our community while adhering to union plumbing contractor rules for compensating our licensed plumbers. You're more than welcome to contact our Office Manager Rae Lynn to discuss this further. She can be reached at 773-248-9574.

• r

  richard duran

  5.0

  They are professional and very knowledgeable. They were the plumbing contractor for our renovation. I recommend Power Plumbing completely.

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  Response from the owner

  Richard, Thank you so much for entrusting us with your project and taking time to review us. We appreciate the 5-star review as our entire team works hard to earn customer satisfaction. Please call us anytime you need us and any recommendations to your network would be greatly appreciated, as we consider referrals a high compliment. Thanks again!

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