Port Orchard Plumbing
Bethel, Port Orchard, WA
- +1 360-876-4640
- 5712 Bethel Rd SE, Port Orchard, WA 98367
Port Orchard Plumbing Reviews
4.2 stars based on 48 reviews
Called another plumber whose voice mail said he might take a few days to respond so I called Port Orchard Plumbing. Wow! Anastasia was super nice and understanding. I got put on a wait list for the next day with no promises and fingers crossed. Received a text in the morning that Greg would be stopping by. He was very trustworthy, professional and prompt. Appreciated he wasn't judgmental on why we had the plumbing issue. He fixed the issues, showed me pictures of his work and then took the time to educate me on how to prevent it from happening again. Greg also gave me a report on how the crawl space looked and noted the quality of prior plumbing installation. Super helpful guy. I am thrilled to have such a trustworthy contractor and will call them first if I need anything in the future.
I do realize that it is our fault for not asking how much the service to check our faucet install was going to run (we had a small leak), but we had based the service on our research for this area - basically were expecting maybe to pay $160-$200 to have our problem corrected. I will say that they were great about coming out. However, I think that $409 for being here less than 15 minutes is outrageous. We are senior citizens and my husband is a Vietnam vet. The only thing that was done was replacement of the trap and checking how we had put the pipes back together - again less than 15 minutes in total. I still work full-time and I think that paying that much for something is ridiculous. That is $1600+ -per hour!!! We were told when Bob called back that they charge "by the job" - I'm sorry but again, $409 is outrageous.
Its December 23 2021, your hot water goes out. I got a hold of 1 company they came out but couldn't fix it. Called Port Orchard plumbing they came out & evaluated the problem. The mother board of our water heater was fried. The technician said they could put a new water heater in. He came back at 9:30 pm and delivered a new water heater and installed it very quickly. I want to thank technician Greg Lowe for his professionalism, kindness, and working into the night to make sure that we had hot water. I recommend this company as they were willing to go the extra mile to make sure a family was taken care of.
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