PlumbRight Services & Rooter
Bardstown, Mt Washington, KY

PlumbRight Services & Rooter Reviews

3.9 stars based on 88 reviews

Featured Comments:

• M

  Miranda Jansing

  1.0

  Originally I liked this company. But, the other day I had a sewage back up in my house and found out that they installed my concrete-encased plumbing at the wrong angle and it's now allowing waste to pool up and create blockages - which is what they originally "fixed!" It's going to to cost over $6k to fix the "work" they botched. Yay.

• G

  Gregg, Rebecca

  1.0

  This company "fixed" our toilet in July. We paid a $75 deductible and a month later one of the NEW parts that they replaced inside the toilet broke. The company claimed it was a different problem and NOT related to the work done a month or so earlier. They also tried to say that we pushed the handle down too hard or the part had a hairline crack in it. We had to pay a second $75 deductible to fix the toilet that they "fixed" already. They should honor and guarantee the work that they performed and not try and to cover up their shoddy work by blaming the homeowners. I would give them zero stars but I did not have that option. Just read the reviews about the homeowner warranty repairs and beware when using this company.

• A

  Audioplugg

  1.0

  Just had two guys come to my parents house to look at the hot water heater they installed back in 2014. The unit is leaking water from the bottom into the basements bedroom. The main guy was confused and didn't know why he was called to the house. I'm like dispatch didn't tell why you're here??? He had no clue what to do as if he was high as a Giraffe's behind. Then he goes outside into his truck pretending to call dispatch but really he called my Pops. Got the nerve to tell my Pops that I wouldn't let him in so he has no idea what's wrong with the hot water heater. He's he's talking to my pops telling him he doesn't know why he's there to begin with. Pops just got fed up due to the unprofessionalism and told him just to go ahead and leave he'll find somebody else because he doesn't have time to deal with dumb stuff. Talk about being unprofessional I would never use this company because of those two. There might be some great workers that do work at plum wright but because of those two we would never use this business again!

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  Response from the owner

  Thank you for taking time to leave a review. Please call our office @ 502-538-0658.

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