Plumbing Strategies, Inc.
Alapa, Kailua Kona, HI

Plumbing Strategies, Inc. Reviews

4.2 stars based on 36 reviews

Featured Comments:

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  Dawn Adele

  1.0

  Made an appointment, over one week out from the time of my call. Appnt was to be at 10:30 am. At 11 am no one had shown up and no phone call from the company telling me why. I called the company and was told the plumber might still be at his first job. I was told I'd get a call back with an ETA. Never got a call back. At 1 pm, I called and left a message that I was cancelling anyone from their company coming out. I get a call back, as the girl is talking to me, she abruptly says she has to go and will call me back. She never called me back I've moved on, found a much better, reliable plumber. P&S Plumbing, called them the next day, they were out in an hour, did what they could and will be coming back out to finish the work. I highly recommend them, instead of Plumbing Strategies.

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  Response from the owner

  Dawn I am so sorry that this happened I believe the scheduler had all good intentions of getting the plumber out there however, the plumber took longer than anticipated at his previous job, unfortunately that does happen, when scheduling we do give enough time however, there could be further issues that arise. So sorry for the inconvenience.

• M

  Marc Bungeroth

  5.0

  Larry the plumber was excellent. He completed the job within the minimum 1 hour, even hustling to Lowe's to get a satin nickel finish sink drain to match the satin nickel finish faucets. He was very conscientious in offering to get the matching drain, rather than just using the glossy chrome finish one that wouldn't have looked as nice. It was my first time using PSI since I just moved to town, and I feel very lucky to have found them. I will use them in the future, and highly recommend them.

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  Response from the owner

  Thank you for the awesome review.

• g

  greg brown

  5.0

  Great service by the whole team. Very professional, reasonably priced and friendly. Safe with COVID procedures too. Tyson was efficient, on time, fair and friendly. Could let ask for anything more!

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  Response from the owner

  Greg, Mahalo for the review if you need further assistance please call we are here for you.

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