Plumbing Specialists, Inc.
Niki, Riverside, CA

Plumbing Specialists, Inc. Reviews

4.7 stars based on 87 reviews

Featured Comments:

• j

  jolene zavala

  1.0

  Called to get a estimate which the front office is very helpful. They sent Greg out to give a estimate two days later still don’t have one. I called they said he was on job 2/8/22 he would do it after his job, 2/9/22 called again spoke to Greg and told me he had a emergency would do it later.

  ---

  Response from the owner

  Mrs. Zavala: According to our dispatch records your first initial call to Plumbing Specialists Inc. was on 03/07/2022 and we sent our Mr. Greg over before he went to his pre-scheduled job. He waited about 30 minutes for you husband to arrive. They went over what the other plumber did and it seemed that the line leaking was coming from a line servicing the laundry room, but the building to the laundry room had a bank of meters on it so we recommended that your husband call the Gas Co. To see if they could add a meter to the laundry room bank to service the laundry room which would eliminate the underground pipe. He agreed and said he would call, this would have saved quite a bit of money. Then we could test the laundry room system and see if there are any additional leaks. We told him to give us a call when they were ready. For all of this you were charged “0” dollars and because your husband did not relay all of the information, you felt it was our fault and gave us a one star rating. All we did is try and save you money. Thank you!

• S

  Steffi Chen

  5.0

  Plumbing Specialist technician was very professional, efficient and friendly. They responded to my service appointment inquiry right away and sent a technician to install our new garbage disposal on a very timely manner. The technician, John was very friendly and efficient and was able to install the disposal unit very quickly.

  ---

  Response from the owner

  Thank you so much Ms. Chen - We appreciate our clients review about the performance of our technicians. We will relay you review to our technician and our gratitude goes to our clients who take the time to give opinions.

• k

  kent niepert

  4.0

  I liked my plumber, Patrick. You could tell he had years of experience. Not only did he get the job done in a timely manner, but he had a great sense of humor.

  ---

  Response from the owner

  Great news! Thank you for writing such a positive review for one of our most season technicians. We will relay the review to him and again thank you very much for your input and have a wonderful rest of your day Mr. Niepert.

More reviews (2)