Plumbing Nerds
Kelly, Fort Myers, FL
- Phone:
- +1 239-500-6373
- Website:
- https://www.plumbingnerds.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-profile-fortmyers
- Address:
- 11595 Kelly Rd Suite 201, Fort Myers, FL 33908
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Plumbing Nerds Reviews
4.7 stars based on 15 reviews
Featured Comments:
S
Susan Sogar
1.0
We contacted Plumbing Nerds on a Friday and got scheduled for the following Tuesday, with a 3 hour window from 9-12pm. 12 pm came and went with no plumber, I received texts saying Oscar was on his way, but he didn't show up until 2 pm. He walked in and declared he would first give us an estimate. His work was extremely simple, replace a leaking garbage disposal with a new one we already purchased. A 15 minute job, he admitted. However he had the audacity to quote us $375 for this 15 minute job! When questioned why so much he stated that's because he would provide a warranty. So, how much without the warranty? No change in price. We told him we would not accept his quote as it was dramatically inflated so he tried to charge us an $85 fee for showing up (2 hours late). Needless to say we did not give him any money and asked him to leave. Sadly, I used this company 2 years ago for a different job and back then they were professional and appropriately priced. I don't know if the owner changed, but their business model now has become predatory. Stay away unless you want to overpay
Response from the owner
Susan, Thank you for taking the time to leave a review and give us your thoughts. We are always looking for ways to improve and leave our customers 100% satisfied. When it comes to our pricing, we stand by it as it reflects our quality of service. Showing up late is unacceptable, but we would love if you could give us a call and give us more details. If given the opportunity, we would appreciate the chance to regain your trust and serve you in the future. Respectfully, The Team at Plumbing Nerds
K
Kathy Haupers
5.0
Patrick Ball came to our home to access the problem of an abandoned auger in our sewe pipes. In a short period of time he was able to find the exact location of it. He put a small hole in the wall and found a clean out. He was able to retrieve the auger from that point. We had another plumbing company out for this but they pretty much said it’s your problem and left. The Plumbing Nerds are our new plumbers. Great job well done!!
Response from the owner
Kathy, Thank you so much for your 5 star review! It is such a pleasure serving customers like you and we look forward to serving you again in the future! Respectfully, The Team at Plumbing Nerds
C
Claudia V
5.0
Jorge with Plumbing Nerds was outstanding—calm, knowledgeable, effective—he quickly identified the problem, explained everything thoroughly and then with the best attitude, repaired everything completely—and this was 9pm! I was highly impressed and would use them for any plumbing issue or maintenance in the future. Superb! Thank you!!
Response from the owner
Claudia, Thank you for your 5 star review and solid feedback! We greatly appreciate you and your business. We're glad you had such a solid experience with Jorge and we look forward to serving you again in the future! Respectfully, The Team at Plumbing Nerds
More reviews (2)