Plumbers' Supply Co. Fall River
Rodman, Fall River, MA

Plumbers' Supply Co. Fall River Reviews

4.8 stars based on 26 reviews

Featured Comments:

• M

  Michael Devlin

  5.0

  I had a question about a part I needed and I was helped by a nice gentleman named Joe who gave me mo!re than just a "Sorry, we don't have what you need." Which, frankly, I've come to expect now as a regular thing more than in the past. No, Joe, although he did not indeed have the part I needed, was nice enough to take his time and talk through numerous solutions to my questions and needs and by speaking with him I not only learned what the best course of action was but I was also given a temporary fix to help me get by whilst I waited for the part I needed. .He was so helpful and courteous I hold him as an example of every customer/employee interaction. It should and could be that way. If the owner is reading this then I have a message directly to you. Give him a raise and keep him happy because I would hire him on the spot. I'm glad I stopped in today, it was worth every minute and it solved an issue I have been dealing with for a week and numerous people just brushed me off and said "No, can't help you." PERIOD. THANKS Joe, you are a gentleman.

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  Response from the owner

  Thanks for the positive review. We agree--Joe is great and a valued member of our team!

• R

  Roger Rogers

  5.0

  Best place around, very knowledgeable. Had a couple questions and the guys couldn’t have been nicer, Thanks!

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  Response from the owner

  Thanks for the positive feedback Ian.

• A

  Antonio Dasilva

  5.0

  I don't typically write reviews, however the customer service I received at this small. Local business today warrants a 5-star review. Along with caring for my family of four and my home, I also care for my widowed mother and maintain her home as much as possible so she is able to live independently. It's never a small feat to maintain not one but two homes, so I am constantly in and out of hardware stores, many times leaving with frustration and sub par customer service to get what I need. Today, my mother's hose spigot ley go and I couldn't find the parts I needed until I came to this store. Not only did the representative help me disassemble the old unit, but provided me with advice and a new washer/bolt free of charge. In this day in age I am not used to that old fashioned "help your neighbor" service, but that is what I got here today. I am now a lifetime customer. Integrity, honesty and exceptional service all around!

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