Platinum Plumbing Solutions LLC
College, Albert Lea, MN

Platinum Plumbing Solutions LLC Reviews

4.7 stars based on 74 reviews

Featured Comments:

• S

  Sally Wolcott

  1.0

  March 23rd, Cody came in to take a look at what was needed for our project. He gave us good ideas. I spoke with Mike the owner the following Friday as we never heard back. He assured us we would have his estimate on Monday, which was now April 4th. Nothing. Waited until Wednesday and found our Mike was sick Monday and Tuesday and now on vacation. I called again April 11th and Melissa assured us the estimate would be there that day. Again, nothing. If you want the run around, call Mike at Platinum! Oh and P.S. after giving my email address to them 3x and them still getting it wrong, luckily after this review, Mike called me once again and I gave him my email address for a 4th time so I did receive the "free" estimate today the 12th. Changed Cory to Cody. No unkind words here. Just facts. Please just do what you say you're going to do. That's all we ask.

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  Response from the owner

  Thanks for the kind words, I feel so special. You got your estimate on the 11th and I don’t know any Cory’s. Just cause you call a company along with several others for an estimate don’t mean that we are obligated to produce that estimate when you demand us to, it’s a free service and we take them in the order we get them and yes people get sick people take vacations because believe it or not we are people too and we have families and if your not aware of it when you post a review like this your not just hurting our business your hurting our families as well so thanks for that. When I go to review your business ma’am I will try to keep those things in mind, fair enough?

• R

  Rick Perschbacher

  5.0

  Called in morning, got water heater installed that afternoon. Completely satisfied. Great price and complete cleanup when finished. Would recommend to anyone.

• R

  Ryan Kotz.

  5.0

  Mike and Mike did great work. They were prompt and coordinated the plumbing project well. The added shower is finished and serves its purpose.

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  Response from the owner

  Thank you Ryan! Happy we could be of service and we’ll be ready to help again on the next one!

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