Platinum Plumbing Pros
Grace, Lakewood, OH

Platinum Plumbing Pros Reviews

4.1 stars based on 26 reviews

Featured Comments:

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  Meredith McCarthy

  1.0

  Bob had told me I needed new diverter for tub. Asked for money upfront then kept putting off doing the work. I told him I wanted a receipt for the part he was buying. He finally showed up with part in his bare hand no box and walked to my house saying his car broke down. He installed it and asked my son for a ride to his car and told me he'd give my son the receipt. He didn't and refused taking my calls when I asked. Now...the part he installed isn't working again and it's only been a few months. So disappointed! Never use again.

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  Adam Spitler

  5.0

  Bob was excellent. He came and checked out the problem the day I called, then installed a new water heater two days later. Service was great, install time was short, price was competitive. Overall great experience, I'll use the company again.

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  Marty Henning

  1.0

  I do not recommend Robert. He asked for a check upfront for supplies and made an appointment to come back in 2 days. He was a no show, no call or text. He worked one more day and asked for another check which included $150.00 for supplies. He made an appointment to return in 2 days and once again no show, no call or text. At this point I informed him we were done doing business. He agreed to return the $150.00 . After 5 days he finally texted me back that he would drop off the money on a certain day and need I say that he was a no show, no call, no text and no money. Had Robert come back he was going to take a panel of my tub surround off and get into the wall to find a leak in the shower pipe going to the shower head. Luckily another plumber found that all that was needed was to tighten the shower head

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