Pipe Wrench Plumbing, Heating & Cooling, Inc.
Dickey, Knoxville, TN

Pipe Wrench Plumbing, Heating & Cooling, Inc. Reviews

5 stars based on 212 reviews

Featured Comments:

• B

  Bill Moland

  5.0

  I called them yesterday morning due to my water heater leaking everywhere. They had Dave come out and inspect it and give me details on cost to replace it. And today Tyler and Josh came out and installed my new water heater in less than 2 hours. With all the work going around I expected it to take a week or more, but this is fast and efficient service at a reasonable price. Highly recommended company.

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  Response from the owner

  Bill, Thank you so much for taking the time to post a detailed review and for giving a shout out to Dave, Tyler C, and Josh S. We appreciate your thoughtfulness and your business. Thank you for choosing Pipe Wrench to install your new gas water heater with direct vent! - Laura C., Customer Satisfaction Specialist

• E

  Elizabeth Crook

  5.0

  Expert analysis of proper valve placement to fix new shower control valve. Immediate solution determined to fix leaking water plastic plumbing fitting. Excellent diagnostic skills. Very informative regarding future maintenance necessities. Very reasonably priced. Extremely pleasant. Would definitely use in the future. Very happy with every aspect of the service call.

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  Response from the owner

  Fantastic! Thank you, Elizabeth!! James is a phenomenal plumber and we are proud that he is part of our team. Thank you, thank you, for your high praise of his work, and thank you for choosing Pipe Wrench. We appreciate you! - Laura C., Customer Satisfaction Specialist

• C

  Cynthia Geter

  5.0

  Josh did an excellent job repairing my HVAC unit, explained everything that he was doing and tested all the equipment before he left to make sure everything was running smoothly. I have used Pipe Wrench for a couple of years now and they always do a thorough job whenever I need them.

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  Response from the owner

  Response to Review dated 2/24/22: Cynthia, thank you for being so thoughtful to update your review after every service call. We appreciate you! Thank you for continuing to choose Pipe Wrench! - Laura C., Customer Satisfaction Specialist. Response to latest 5-star rating, 2/16/22: Cynthia, thank you so much for renewing your 5-star rating for Josh's work toward getting your heat restored. Thank goodness the falling tree only affected the fan cage and blades, and not the entire unit! Thank you, Cynthia, for continuing to rely on Pipe Wrench to care for your home. We appreciate you! - Laura C., Customer Satisfaction Specialist Cynthia, thank you so much for taking the time to post a 5-star rating for Josh's work on maintaining your furnace and getting you all set for the colder weather ahead! We appreciate your thoughtfulness and your business! - Laura C., Customer Satisfaction Specialist

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