Pipe Wrench Plumbing, Heating & Cooling, Inc.
Ave, Knoxville, TN

Pipe Wrench Plumbing, Heating & Cooling, Inc. Reviews

4.7 stars based on 2950 reviews

Featured Comments:

• C

  Calmepooh Evans

  5.0

  These guys are just the best.. I had to have my entire house re-piped!!! From the first consultation to completion has been so smooth. EVERY single guy is great! They communicate wonderfully, their work is clean and complete. I came home from work after the first day, and had NO idea they had even been there. They left it so clean. They were done the second day but found an issue with one of the bathrooms, they fixed it for me, for no additional cost. they also added a couple things for my convenience. I will gladly refer them to anyone.. Not the cheapest by far. But 100% Satisfaction from me!!!

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  Response from the owner

  "Calmepooh", you cannot imagine how much a sweet, detailed review and recommendation like yours, means to Pipe Wrench and to Cory, Bruce, Robby, Adam G., Fredo, Marcus and Jimi. Thank you, thank you, for your kind words, and for choosing Pipe Wrench Home Services. We all appreciate you! - Laura C., Customer Satisfaction Specialist

• A

  Alex Hibbs

  5.0

  They were very responsive from sales to have an estimator come out next day and quote a new water heater to me. Same-day quote. Came back out again no problem when I wanted to review a tankless option. I had to hound a competitor to even give me a price on either. Pipe Wrench wasn't the cheapest, but they got the sale for professionalism and responsiveness. Install day I got a text message and a phone call that they were on their way. Plumbers were polite and introduced themselves. Went over the job and had no problems. Shut the door to the inside when passing through. They cleaned up after the job was done. Walked me through to make sure I was satisfied. Service side was just as good as sales.

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  Response from the owner

  Wow!! Alex, you have no idea how much a review like this means to us! We appreciate the time you put into composing such a detailed account of your experience with us. Thank you for CHOOSING Pipe Wrench to install your new water heater! - Laura C., Customer Satisfaction Specialist

• D

  Diana Baird

  5.0

  Bobby Merritt was very professional and knowledgeable. He responded within four hours of my phone call. He completed cleaning out my plumbing problem in an efficient and tidy manner. I would highly recommend Pipe Wrench Plumbing. I will definitely call them the next time I have an issue and recommend them to my friends.

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  Response from the owner

  Thank you, Diana, for the wonderful recommendation! Bobby is an outstanding drain technician and we are fortunate to have him on our team of plumbers! Thank you for your kind words, and your business. We are delighted that you are pleased with your experience with us. We appreciate your thoughtfulness and your recommendation! - Laura C., Customer Satisfaction Specialist

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