PIPE WORKS Plumbing & Heating
Wierimus, Hillsdale, NJ

PIPE WORKS Plumbing & Heating Reviews

3 stars based on 14 reviews

Featured Comments:

• C

  Carol de Lyon

  1.0

  As the advocate for my elderly mother, this review is written because Erik was hired by my her in August to complete a promised two week job. Three months later, she is left with a job one quarter finished and a cataclysmic mess in her garage from the demolished tiles. He was quick to take her $2000 deposit and thereafter barely EVER showed up, using every impotent excuse in the book for not calling her. His behavior with my mother gives concern to his possible taking advantage of the elderly. While he ultimately returned her money, my mother expressly asked him NOT to come over to her home, which he did despite her request. I not only sent my husband over but called the police to ensure his return without incidence. He refers to me in very unflattering terms because of my advocacy for Mom, without realizing that if he hadn’t been so impotent and incompetent, there would have been no need to intercede. I am filing a complaint with the Bergen County Office on Elder Advocacy, with the Division of Consumer Affairs, the Better Business Bureau and with the NJ Council on Master Plumbers. His license needs to be revoked IMMEDIATELY.

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  Response from the owner

  Yesterday was the first time we heard from Ms. de Lyon , which is odd since she said she was her Mother’s advocate. On more than one occasion we offered to refund the money as the job was not something that could be completed on her timeline. As stated above the money was fully refunded - signed off on by Ms. de Lyon’s mother and more than 50% of the work was completed. We are troubled by this review as it has nothing to do with our work and this person who we’ve only spoken to once is insinuating we took advantage of someone when work was done and money was refunded.

• I

  Ivan Rivera

  1.0

  I hired Erik this past September to install two boiler's my boiler has two zone valves he disconnected the zone valves. I've been after this guy since September to come back and install the zone valves. I've been calling and texting no call back and and when he text me he says he's coming on this day or that date never shows up doesn't call or text me. Never again.

• A

  Adam Kwoka

  5.0

  Erik did an amazing job installing my gas water boiler. Professional service, very well priced, and overall a pleasure to work with. I will definitely use him again if I have any plumbing issues.

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