Pipe Surgeons
Enterprise, Port St Lucie, FL

Pipe Surgeons Reviews

4.1 stars based on 21 reviews

Featured Comments:

• E

  Eric Grimm

  5.0

  Branson Maddalina was the service technician who was great! On time, professional, pleasant and competent! Confirmed no leak and did some other small repairs. Would highly recommend Branson and Pipe Surgeons for any and all leaks!.

• L

  La Mer President

  2.0

  Our condo recently experienced a drastic increase in water usage and we determined we had an underground leak of about 1 gal/min, with no aboveground indication where it might be. Pipe Surgeons did a good job of locating the area of our leak; however, we had been told by the owner that they would have the tools available to actually begin the repair job once the leak site was located, and they did not. Instead, they came back two days later, cut through our concrete driveway, found the leaking pipe, attempted unsuccessfully to fix it using a slip-joint connector, then finally fixed it with four elbows and an offset section of pipe. Their technical work was satisfactory. The big problem is that we were told they operate on an hourly price structure. When they finished, they handed our on-site observer a tablet device and said "sign here". A few days later, we got a bill for roughly 2-3 times the cost we estimated based on their hourly rates. The owner insisted either we had been told that the repair was a fixed cost service or one of his guys was going to get fired. Multiple attempts by our president and treasurer to discuss the issue with Pipe Surgeons were met first with resistance, and then by avoidance. If you're going to use Pipe Surgeons, be very careful to determine their price up front - not just for the leak detection, but for the repair as well.

• G

  Greg Carestia

  5.0

  Amazing company. We had a huge issue with a cast iron drain line under our house's foundation. The two previous plumbing companies we contacted told us our only option was to cut up the foundation to replace the pipe as it literally did not have a bottom and had completely corroded away. I called Don, the owner, and spoke to him multiple times - he ensured me that Pipe Surgeons would not need to cut the foundation. The technicians sent out, Eric and Pat, were absolutely astonishing. They were clever, creative, and they never gave up. In the end, they were able to rebuild the bottom of the pipe, install a liner, and save my entire house from being demolished in the process. I would highly recommend Pipe Surgeons to anyone in need of cast iron pipe repair.

More reviews (7)