Philadelphia Plumbing Services, LLC
9th, Philadelphia, PA

Philadelphia Plumbing Services, LLC Reviews

4.6 stars based on 38 reviews

Featured Comments:

• m

  margaret

  5.0

  Really happy I found Philadelphia Plumbing Services. After the combined sewer backed up into my basement during a heavy rain for the second time in a month, I reached out to see if they could come up with a solution for me. They were easy to schedule and showed up when they said they would. Julio assessed my current setup & explained his solution, potential issues he might encounter, the amount of time it was likely to take, and estimated the final cost. After that, he and his partner got straight to work. It took about 4 hours for them to excavate the section of my old drain pipe & replace it along with a new access port that contained a backwater valve to prevent wastewater from rushing into my house during heavy rains. While they were at it, they also replaced my sink connection & gave me a new laundry connection (which I hadn’t requested but 100% needed.) Midway through the job, Julio called me down to provide me with info that he correctly thought I’d want to know. When the job was complete, all the debris was removed & the site was left in a really clean condition. Across the board, my experience with Philadelphia Plumbing Services was positive. I feel confident the job was done well, it was completed efficiently and with minimal disruption to my daily life, and was completed at a transparent & reasonable price. I wouldn’t hesitate to recommend to a friend & will be a return customer.

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  Response from the owner

  Thank you it Margaret, it's our pleasure!

• Z

  Zach Greenberg

  5.0

  Excellent, professional service on repairing heating system. Very affordable, would recommend.

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  Response from the owner

  Thank you Zach, happy to help!

• M

  Max R.

  1.0

  It now says that Philadelphia Plumbing Services (PPS) is "temporarily closed" (8/25/2021) and maybe my issues are connected with this closure. However, my experience with this company was terrible. They didn't show for the appointment (w/o giving any explanation) and didn't return calls. I made an appointment to install hook-ups for a dishwasher, washer, and dryer. A week before the appointment, my wife called to ask some minor questions. Scheduler Graham took down the questions, but neither called back nor had answers for my wife when she called back several days later. On the day of the appointment (our questions still hadn't been answered), no one had came during the arrival window PPS had given us. I therefore called for an ETA. Graham told me he that he would try to reach the plumber. When I hadn't heard back after 20 minutes, I called again and was told that the plumber was MIA and that it wasn't clear when he would arrive. The plumber never showed and I never heard back from anyone at PPS, not even the next day. Very, very strange experience. Wouldn't recommend.

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