PHI Heat & Air, Inc
US-82, Gainesville, TX

PHI Heat & Air, Inc Reviews

4.9 stars based on 46 reviews

Featured Comments:

• R

  Rexdragonfire

  5.0

  Chris was very knowledgeable and professional and did a great job fixing our ac

  ---

  Response from the owner

  Thank you

• T

  Terry Gooch

  5.0

  This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called, (1st Class Heat and Air). This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement. PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later. He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!! So good to find competent, honest, customer focused businesses. PHI you have a customer for life and free word of mouth advertising.

  ---

  Response from the owner

  We appreciate all the kind words, Thank you for choosing us as your Hvac company.

• S

  Sherree Farkas

  5.0

  They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates. When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat. I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none. I would recommend them to anybody needing air or heat work. They go above and beyond

  ---

  Response from the owner

  Thank you for the kind words, we appreciate your business

More reviews (7)