Petro Home Services
Fish, Tiverton, RI
- Phone:
- +1 844-226-6479
- Website:
- http://www.petro.com/petro-locations/tiverton-ri?utm_source=google&utm_medium=organic&utm_campaign=gmb
- Address:
- 550 Fish Rd, Tiverton, RI 02878
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Petro Home Services Reviews
3.8 stars based on 61 reviews
Featured Comments:
M
Michael Rossi
5.0
I have been a customer since 2001 and have been very happy with the overall customer service. I purchase the renewable protection plan and have called for emergencies which result in prompt service and repairs.
Response from the owner
Thank you for taking the time to leave us a positive rating, Michael. It is our goal to provide total customer satisfaction and we are delighted to know that you are pleased with us, and that we were able to meet all of your service needs!
A
Anita Taylor
1.0
Do not trust these guys! Handled an extremely poor experience for my boss. Communication with manager was poor, he was rude. Family with 2 children went without heat for over 2 weeks due. Please beware this company no matter how professional the phone reps sound, does not care about their customers!
L
Lisa Davis
1.0
94 year old man on automatic delivery with no oil for 3 days. After waiting on hold for nearly an hour was told someone would come the next day. It’s 26 degrees out! After another 40 minutes waiting on hold and explaining the dire situation of this man cold for 3 days someone is supposedly coming this evening. The arrogance and flippant attitude is outrageous. Nothing like a local company. This would never happen.
Response from the owner
Lisa- We are very sorry to hear about the experience you described and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you or the accountholder, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards Petro Home Services
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