Peterman Brothers Heating Cooling Plumbing - Lafayette
Rascal, Lafayette, IN

Peterman Brothers Heating Cooling Plumbing - Lafayette Reviews

4.8 stars based on 1226 reviews

Featured Comments:

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  Gamaliel Ortiz

  5.0

  Very professional and courteous. Great customer service. Communication is excellent - heads-up call when technician is on the way over, text with a picture of the technician so you know what they look like... above and beyond! Our tech (Jibrail) was very polite and kind as well as knowledgeable. He went right to work and explained what was going on. I would recommend this company to anyone.

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  Response from the owner

  Gamaliel thanks for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. We appreciate that you are happy to recommend us to your family and friends. Let us know if we can assist in the future. Sincerely, Peterman Brothers

• G

  Gia Chance

  5.0

  We had drains cleaned. Starting with the lady that took the call, she was extremely pleasant, did not rush us and gave us options. Then received confirmation, call day of appointment with time to expect technician and another call when technician on their way. Truly appreciate this service. Then technician came was extremely courteous and patiently listened to what was explained to her. Was very good at explaining the initial cost and your programs. She went to work on the problem and completed the cleanout. She made sure all was working and we were satisfied. She made us feel extremely comfortable and we had complete confidence in her work. We were extremely satisfied and have already shared our experience.

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  Response from the owner

  Gia, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Let us know if we can assist in the future. Sincerely, Peterman Brothers

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  Katherine Switzer-Coyle

  5.0

  Kari and Austin were wonderful. They listened to my concerns about my plumbing and went out of their way to make sure they investigated fully. I felt they were really good about setting expectations so I knew exactly what they were doing. I also liked that they spoke to me professionally and didn't treat me like I couldn't possibly understand what they were saying (a problem I've had with tradespeople in the past.) I feel like they made sure I understood the value and costing of everything they did and I didn't feel like they were just out to make a dollar. I will definitely be using them in the future and will recommend them to others.

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  Response from the owner

  Katherine, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Let us know if we can assist in the future. Sincerely, Peterman Brothers

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