Peck & Weis Heating, Cooling, Plumbing, Electric
Crest, Lake Geneva, WI

Peck & Weis Heating, Cooling, Plumbing, Electric Reviews

4.2 stars based on 63 reviews

Featured Comments:

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  Chad Grace

  5.0

  New Items Bryant Evolution 986TC42080, Ecobee3 Lite, Aprilaire 4" Media Air Cleaner, Bryant UV Air Purifier, Fresh Air Ventilation Damper, and AO GCR 40 Water heater. Installers were prompt, curious of my requests, about 6 hours to install all equipment, and very great to work with! They respected the house like it was their own. Meaning that they did extra work to make the house more efficient, without asking! Products are easy to work with, ecobee3 lite is easy to understand and setup. Use of the app is nice. Water Heater is very hot, that I did need to turn down the heat to below the A settings. Original Setting was at B. The original location of the Water Heater was in an inconvenient location to add a New Bathroom with Tub. Peck & Weis installed the new Water Heater in a better location that I can now build a Bathroom next to this system. Furnace is very quiet! I work over top of the unit and cannot hear it anymore. The system has much more air flow then old system. I can also set the fan to ON (blowing all the time) when at the setting of HOME and SLEEPING, but have the fan on Auto when set to AWAY. Very get features! I added a Electric Fresh Air Ventilation Damper... This was a great value add! I can get fresh air into the home and the furnace controls when fresh air is needed! I do not need to turn the metal flap anymore! This should be added to all installs.... I recommend both the products and PECK & WEIS....

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  Response from the owner

  Thank you Chad. We are glad you are happy with the products and service that we provided you. Please let us know if we can help you with anything else. We appreciate your business.

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  Michael Luedke

  5.0

  We had Master Services tell us that we would need an entirely new Air Conditioning which was quoted at nearly $5,000 dollars. We called Peck & Weis for a second opinion. They assured us there was nothing wrong with the system and just needed a recharge. Thank you Peck & Weis for saving our family thousands and for your professionalism and knowledge of everything! When the time comes and we do need a new A/C system, we will definitely be calling you!

• S

  Sharon Woj

  3.0

  We had a power outage for over 13 hrs which caused our on off switch to our electric water heater to burn out. I called Alliant Electric the woman on the phone told me to call an electrician! She said if it's Alliants fault they will reimburse me. Havent heard back from Alliant yet. I called Peck and Weiss Chad came out he was very professional it was a Saturday. Alliant electric guy worked from outside Chad inside. The outside box would not turn off when switch was off. I get a bill for over $800 that said 4 and a half hrs labor for closing a burned out on off box and relocating wire to fuse box right next to on off switch! Chad left for awhile to go get a part! I was charged for the time he was gone! Ridiculous this is now 1/2019 No contact from Peck and Weiss. I will never use them again😕Alliant Electric did reimburse us but Peck and Weiss prices Outrageous!

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  Response from the owner

  Hi Sharon. I apologize if we dropped the ball on this. We always try to provide everyone the best service possible. I did talk to the electrical department and they didn’t realize that you were upset or even expecting an additional call back. If you ever have problems with the service you were provided with, you are always welcome to call and talk with the head of that department or the general manager and we are always good at making things right. I really hope we can continue to do business with you in the future. We really do try hard to please.

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