Peaden Air Conditioning, Plumbing & Electrical
Baldwin, Panama City, FL

Peaden Air Conditioning, Plumbing & Electrical Reviews

4.7 stars based on 2166 reviews

Featured Comments:

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  Tim Mahone

  5.0

  My family has been using Peaden for many years and has had very Professional work always. They consistently let you know everything they are doing. Setting up the appointment is easy and they call to let you know when the Technician will arrive. Once the tech is there, he quickly got to work on our heating and air clean up. The tech got with right after he was completed and gave us a good briefing of what was taken care of, asked us if we had any questions. He was very informative. Once he was done he ask if there was anything else we needed. We were very thankful for the work that was done and will continue using Peaden.

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  Response from the owner

  Thank you so much, Tim, for the 5-star review! It is our pleasure to provide you with friendly & professional HVAC services here in Panama City. Have a wonderful day - Peaden.

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  Cam Howard

  5.0

  I called to have a fan installed because I am not an electrician and my house's wiring is a bit old. The customer service reps were professional and friendly, and I was able to get an appointment sooner than I expected. The tech came out, did an evaluation, gave me a quote, and got the job done. He was knowledgeable and professional, and told me what was going on with my electrical system so I could make an informed decision about the work I'll need to get done in the future without trying to upsell me on anything. The work I had done today was minor, but the service I received was top-notch and they'll be high on my list if/when I need work done later.

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  Response from the owner

  We appreciate your 5-star review for our Panama City electrical team. Thank you, Cam, for allowing Peaden to service your home’s HVAC needs in Panama City. We were thrilled at the opportunity and happy to hear you had a great experience. We look forward to working with you in the future and appreciate your kindness.

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  Lewis Griffin

  1.0

  No hot water in the bathtub. Kitchen faucet leaking from the top. Repairman replaced cartridges in bathtub and kitchen faucet. Did not solve the problem. Charged me $1,104. dollars. Peaden is sending someone out today to try and resolve the money issue.Bottom line,these are not licensed plumbers. I will never use Peaden again.

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  Response from the owner

  Dear Lewis, I’m so sorry for the negative experience. I appreciate you taking the time to share your feedback as that is definitely not the standard we strive to hold ourselves to. I’ve passed your concerns on to our management team so that we may address your issue and continue to improve services to our community.

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