Okfuskee County Rural Water District #3
Columbia, Okemah, OK
- +1 918-623-2615
- 2724 E Columbia St, Okemah, OK 74859
Okfuskee County Rural Water District #3 Reviews
2 stars based on 2 reviews
Dealing with the people is really good and I appreciate what the do. The problem comes with their billing. We have auto pay, our bill automatically comes out every month so there is no way we "Miss" a payment. We have receipts for every single month yet twice our service has been shut off or threatened for nonpayment. We run a rescue, we have animals that do not have water right now because their billing system messed up. Our payment came out on the first, we received a receipt and our bank statement shows the money came out. 10 days later their system kicked back the payment. NO NOTIFICATION AND NO ONE CONTACTED US REGARDING This. We had no way of knowing that their system kicked back as we had proof of payment several different ways. They shut off our service today and want to charge us late fees and a reconnect fee for their mess up. As soon as we discovered what happened by going back through the payment history on the account (again shows that the payment came out on the first) we paid that amount. We are not paying late fees and a reconnect again because they cannot keep track of their payments and let customers know when the payment system fails so it can get fixed. This is not ok.
City has full pressure and the car wash is working but all rural homes have nothing for a week? Can’t the city share? Or does the city have priority over the lowly rural humans?