O'Neill Plumbing Services L.L.C.
Vista, Alexandria, VA

O'Neill Plumbing Services L.L.C. Reviews

4.7 stars based on 207 reviews

Featured Comments:

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  Leigh Smith

  5.0

  I called O'Neill Plumbing Services in a panic on a Sunday night after hearing a waterfall in my basement. Shannon arrived within 2 hours! It was not an easy task to figure out where the leak originated but Shannon found it and did the repair the same night. I really appreciated how he tried to thoroughly understand the problem and inform me of the charges before performing any work. He also treated me and my home with care and respect. He cut the smallest hole possible to investigate an area where the wainscoting could've been easily damaged, and I never felt talked down to or dismissed as I've felt with many other contractors. A+ for expert analysis, repair, and great customer service skills! I will definitely be calling O'Neill Plumbing Services for any future plumbing needs. This company also utilizes modern tech tools such as Quickbooks payment links and sending a google calendar appointment / attaching pics of the work to the calendar invite after the work is performed - pure gold for those of us who need photos to file an insurance claim!

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  Response from the owner

  Your situation was one for the books! I thoroughly enjoyed working with you to solve this problem . Thank you for choosing me for your Plumbing repairs. Shannon O

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  Dana McClay

  5.0

  We had a great experience with Shannon and O'Neill Plumbing. My husband and I purchased our home in April, and found in late July a leak in our guest shower that caused damage on all three levels of the townhome. Shannon was quick to respond to my call, and came out the next day to identify the issue. He provided great recommendations for water mitigation services and mold damage repair, and helped to put us at ease in a stressful time with his humor and good nature. Once drywall was removed by mitigation team, Shannon came back to make the pipe repairs. He explained everything he was doing to fix the situation, offered advice for home maintenance, and kept transparent about pricing. Shannon's pricing was very fair and he worked quickly to get our guest shower back up and running. I am grateful for his great attitude and assistance in a stressful time, and will use O'Neill Plumbing again if we need more plumbing repairs!

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  Response from the owner

  It's always fun when everyoneis smiling! Thanks for choosing us. Shannon O

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  Sam Joe

  5.0

  Shannon is cut from a different cloth. A man of integrity, great humor, and expansive knowledge. I called on a Saturday afternoon to schedule an appointment for my garbage disposal. To my surprise, Shannon picked up. His humor quickly put me at ease. After talking about the issue, Shannon did something that I've never experienced with any contractor. He suggested what the problem may be. And he was right! I was able to fix the issue with his guidance. That could've been easy money for him. But he didn't take advantage of the situation. He just wanted to help. He reinforced the notion that there are some good people still out there. Would definately be using Shannon again. Thank you Shannon!

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  Response from the owner

  You are welcome Sam

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