O'Neill Plumbing
California, Seattle, WA

O'Neill Plumbing Reviews

4.4 stars based on 98 reviews

Featured Comments:

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  LQ K

  5.0

  I called for a running toilet and unfortunately the part that was needed wasn’t in their stock for weeks. They were able to offer an alternative solution. We were able to order online sooner and will attempt to fix on our own. I appreciated the same day appointment and professionalism by Farmer and Reed. They understood our need to get the parts in sooner. They only charge if they perform the work. I’m going to reach out to O’Neill in the future. (I’ve used another plumbing company and they charge just to give me an estimate)

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  Ken Hammack

  5.0

  Phenomenal Customer Service O'Neill Plumbing lined our old sewer line with plastic in West Seattle in 2018. In February of 2022 we had a sewer inspection prior to putting our house on the market and were surprised to hear that there were roots in our line. I called O'Neill plumbing the same day and got a call back from Bob who said they would take care of it. The very next day a crew of three showed up at the house. They pinpointed the problem location in our line and then dug down to the line and repaired the compromised portion of the line. The crew of three spent the better part of the day at the house, the hole they had to dig was quite deep. The next day another gentlemen from O'Neill Plumbing brought by some top soil to fill in the top of the hole dug the day earlier. My wife and I have had O'Neill Plumbing perform other plumbing work over the years and we have never had a negative experience. We recommend them without reservation.

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  ellen zoffel

  5.0

  Bobby, Frank and Julian came out and saved.the.day. I called 12 other companies and they all said they wouldn't touch the problem (septic flooding into the backyard) because the system was old and we are in the city of seattle. I have used O'Neill many times, it just didn't occur to me they would look at my septic. When I called them for a referral, they said "we'll come look at it!" They sent a superhero. You know you are off to a good start when you get the guy who just looks like he has been doing this for a while, he gives you a big smile, and says over and over " We are going to get to the bottom of this!" The other companies charged $450 just to show up and O'Neill came out and troubleshooted for quite a while and charged me NOTHING. They came back the next day and flushed the system (no one else wanted to try) and it worked!! I am a seriously grateful homeowner. For more serious customer service examples, while some of the guys set up, Bobby walked around my new (old) house and helped me figure out the main water shut off, turned the irrigation back on for the spring, and looked at my malfunctioning water heater all while never once seeming condescending. Lastly, they had to stretch a hose across the sidewalk so Julian stayed at the street all day to make sure no one tripped! To keep himself busy he swept my entire driveway. I couldn't make this stuff up. Good guys, good job done. Thank you!

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