O'Donnell Plumbing, Heating & Air
Carmel, Glenside, PA

O'Donnell Plumbing, Heating & Air Reviews

4.5 stars based on 102 reviews

Featured Comments:

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  Christine Matthews

  1.0

  Re: Hardcastle. Glenside PA I wish we were charged $129 that would’ve been a dream come true that’s what they told us it would be to come out and check out our heater but instead they told us what we already told them was wrong with it and then gave us some crazy outrageous figure to fix it ( let’s just say thousands) they were here for about 10 minutes and gave us a bill of $297 they told us that was their fee even though they didn’t do anything they didn’t get anything working they didn’t turn anything on and they gave us our same exact information that we gave them back to us. Of course we contacted another HVAC company and they charged us $400 to fix everything thing which was a fraction of what this company was going to charge. They charge $185 an hour plus parts. We got completely scammed and ended up paying almost $300 for about 10 minutes of nothing!!! Beware

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  Christine Matthews

  1.0

  For the record I wrote the top of the review “RE: Hardcastle in glenside PA” and I specifically wrote my fiancé because that’s who paid you we are at 581 Edge Hill Rd. in Glenside PA so you should know exactly who we are we called and complained and receptionist sent us a copy of the receipt.

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  Response from the owner

  I am sorry for the error, I did not see RE: (customer name). I am sorry you were not satisfied with our field service findings. We are happy to refund your $129.00 service call fee. Please expect to receive in the mail within the next week. Thank you

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  Chris Geisler

  1.0

  Do NOT Use! WAY Overpriced! 1st time, we were desperate and we unfortunately had to pay what they charged. The second time, I declined after they quoted what seemed to be much Too expensive. Other HVAC company charged me less than half of what ODonnell quoted me.

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  Response from the owner

  We contacted this customer after receiving this very upsetting review. We gladly refunded his service charge of $129.00. We strive on a daily basis to satisfy our customers…. Not every day you shop for HVAC services. I am sorry that you feel our services were to expensive… our trained service technicians work hard every day to keep you and your family safe.

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