Nussbaumer Plumbing
Freeport, Freeport, PA

Nussbaumer Plumbing Reviews

4.2 stars based on 661 reviews

Featured Comments:

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  Shelly Hairston

  1.0

  I am very disappointed with this company. They were the preferred provider by my home warranty company, but it ended up that the service we needed wasn't even covered. We hired Nussbaumer Plumbing anyway to have a new septic pump installed, since they came for the assessment and we already paid for the first service call. While the person who came to do the install was very nice, seemed like a great guy, he couldn't complete the electrical wiring of the septic pump. The previous owner of our home may have done electrical work himself, and he said he didn't know how to finish the job because it wasn't what he's used to seeing. This is slightly understandable, he's a plumber not an electrician, but after charging full price for the install, I still had to pay an electrician to come finish the job. On top of that, the electrician I hired was unclear about what the Nussbaumer person did, so he asked that he meet him at my house to show him what he already completed, but Nussbaumer Plumbing refused to send him back out without charging again for a service call. I'm sure this would have only taken 5 minutes. This is absurd, given I had already paid in full for a job that wasn't complete, and was going to pay again for someone else to finish what he didn't know how to do. I will never work with Nussbaumer Plumbing again, even if it means coverage from my warranty company. I also plan to connect with my warranty company to let them know about the level of service I received.

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  Melissa Kiss

  5.0

  I've used Nussbaumer through my home warranty, I've used them without my home warranty and I've called in at the last minute for repairs at my mom's. They are friendly, professional, and have fantastic customer service. I'm also always quite pleased by their rates! If you need a great plumber...look no further, this is your place!

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  Schmax Zweyg

  3.0

  We have utilized this plumbing company a few times over the past year and our problems have been remedied. I’m writing this review today simply due to our most recent interaction/experience. We had requested services to diagnose and fix a leak likely coming from the shower which would require getting access through drywall. The home warranty company we currently use does not cover that so we agreed to pay out-of-pocket. The caveat to this experience is that two access points were created through the ceiling and that was it. I could’ve cut holes in my drywall myself for free, but instead it was over $500. I will say the technicians that came out were extremely professional, and pleasant. Despite these qualities, the plumber and his apprentice said “there’s nothing they can do” except rip out and replace the entire shower and plumbing. Being handy, or relatively handy on my own I decided to address this issue by myself. I fixed the leak without having to rip apart the entire bathroom and replace/install a new P-trap as well. It’s been one week and no leak! Huzzah! I did this at a fraction of the cost they were likely going to charge us to fix a remarkably simple leak. Don’t get me wrong, these guys do some good quality work and they deserve to be paid but the company and Todd should consider reevaluating their pricing. It felt like we were taken advantage of. This has led us to make the executive decision to no longer utilize their services. I hope this review was helpful for all parties.

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