Nova Basement Systems
IN-39, La Porte, IN

Nova Basement Systems Reviews

4.7 stars based on 105 reviews

Featured Comments:

• R

  Ronald Sutton

  5.0

  I am very pleased with the service that Nova did on my basement walls. Fortunately, we had good weather because they began the work in mid December. Took a short break for Christmas, and finished up on New Year's Eve. Just in the nick of time! The weather turned very cold and snowy the next day! There were only three of them and they did so much! They were on time, they were very courteous and friendly and good to be around. And their professionalism was Top Notch! They had to brace my building while they proceeded to demolish two walls, one wall at a time. Then they replaced them with cinder block and filled the hollow holes on each cinder block with mortar, so I have very solid basement walls now. Then they dug and irrigation canal like for water to run away from the house. They even removed a 400 lb cement laundry sink using their backhoe. Something that would probably be impossible for me to get out of the basement by trying to take it up the stairs. That was complimentary as it was not part of the estimate. But it sure was a great help to me! I don't think I could have found a better company then Nova Basement Systems. Their professionalism and the quality of the work is second to none! Very extremely well please! Good job guys! Thank you very much. I am one extremely well pleased customer and I would recommend you highly. Thanks again!!

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  Response from the owner

  Ron, thank you for taking the time to share your experience. We appreciate that you chose us for your basement repair, and we will let Tom and his crew know you were so happy with their work!

• L

  Lene Behrens

  5.0

  Contact and appointments were flawless. Nova's office staff is straightforward as to scheduling, and honors that scheduled time. No delays or rescheduling. This was true for the estimate and the work done. Niles, the estimator was knowledgeable and actually offered a very reasonable solution at much less cost than I anticipated. The workmanship done by Josh was superior. The yard area barely showed it was dug up, he was so careful cutting the grass and placing it back down. The pride in workmanship was evident. This is my 3rd personal experience with Nova over 10 years, with the same, consistent service. KUDOS to Nova!

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  Response from the owner

  Thank you for such great feedback, Lene! I looked at your project photos, and it was hard to tell Josh was there. He does an incredible job. I will be sure to let everyone know you were so pleased with Nova. Thank you for taking your time to write this. Have a great day!

• J

  Jeff Brown

  5.0

  Nova was a pleasure to work with at all phases of the project on our 120-year-old house. Estimates and contracting were clear and no-pressure (unlike competitors who tried to scare us). Once the work began, Brian and the crew needed to make a lot of decisions and judgments. They consulted me as necessary and involved their superiors when the best solution wasn't obvious. End result is that I have a dry basement and the moisture barrier on the walls makes it seem less spooky too!

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  Response from the owner

  Jeff, your project turned out great! We really appreciate that you took the time to write this great review. Brian and his crew will be so happy to hear how happy you are with their work. Have a great day!

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