Norfolk Air Heating, Cooling, Plumbing & Electrical
Creek, Norfolk, VA

Norfolk Air Heating, Cooling, Plumbing & Electrical Reviews

4.7 stars based on 859 reviews

Featured Comments:

• M

  Michael Mikulak

  5.0

  I had a package HVAC unit installed by Norfolk Heating and Cooling. Their sales team went above and beyond to help me re-calculate exact heat loads after I was unsure what size unit to install. I had a lot of questions regarding proper ducting size after the unit was installed, and the owner of the company helped assuage my concerns; it in the end it turned out that Brandon (installation technician) set me up for success. Nick was able to answer all of my electrical questions, and I am overall very satisfied with the installation!

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  Response from the owner

  Thank you for complimenting our employees and for speaking of us so highly of our company. We really and truly strive to be selective during our hiring process so that our service stands out above the rest!

• F

  Felicia Sadler

  4.0

  I had an emergency situation with an old water heater that died and was leaking. I tired to drain it without success to minimize the water damage. Norfolk Air, Heating, Cooling was the only company that responded right away, listened to my story, and tried to help me as quickly as possible. Erin worked hard to answer my questions and coordinate the logistics of having my water heater I purchased at Home Depot picked up... She was great. Within a couple of hours, I had a technician arrive. Devin did a great job. He and there tech were polite, and they were professional. I was very satisfied with their service. They are a more expensive company to use, so I am glad their service matched.

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  Response from the owner

  We can't tell you how much we appreciate this outstanding and thorough review! We insist on maintaining highly qualified staff, a professional appearance, and top-rated equipment- so thank you for noticing all of this! What could we have done to make this 5-star service for you?

• J

  Jacob Beller

  5.0

  Amazing work and super reliable. John and his co-workers Did an amazing job getting my heat turned back on which started at 9pm and didn’t end until 2am. John worked extremely hard and efficiently to ensure my heat would turn back on before officially leaving. I highly recommend the use of Norfolk air to anyone who needs any task done regarding any of their services. 5/5 stars.

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  Response from the owner

  Thanks for the stellar review, Jacob.

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