Neil Brooks Plumbing Heating
Chapel, Jackson Township, NJ

Neil Brooks Plumbing Heating Reviews

4.5 stars based on 24 reviews

Featured Comments:

• D

  Divine Spirit

  1.0

  A faithful customer for over 10 years until Dec.3, 2021 I was charged $1639 to synchronize my tankless Navien or $7200 to replace, take it or leave it, No Senior Discounts. The tech showed up without an appointment. I had to call out of work. 3 hours on the phone for help while making adjustments the tech left, still heat & hot water fluctuated. I bought 2 electric heaters, showered at moms. Their certified Navien installer had retired 2 years past. They cancelled 3 appointments with bogus excuses this was the 4th time I called out of work to be home. I lost 4 days of wages! Jan 3rd 2022 their last cancelation, they would call to reschedule. No call! January 20th I called to ask for their return and when? Feb 1, 2022? I hired Nada Tech to upgrade/replace the Navien for $4100 with a 15 year warranty. Respectful, Realiable, Reasonably Priced I had heat and hot water January 21, 2022. I disputed for inhumane treatment & lack of service on my credit card & won back the $1639 Brooks charged. Never again! Beware

• B

  Brian Pratz

  5.0

  I recently purchased a new home and we wanted to relocate the laundry to the second floor. After going through 6 plumbers we finally found Niel Brooks. What a breath of fresh air to find a straight shooter. He spoke with me himself to educate me on the code requirements for the impending work and requested the permits lighting fast. Then his team came and was transparent about timing and work details. Not only did they execute the work above my high expectations but they left no evidence they were even in my house by cleaning up carefully and even removing shoes without being asked! If you are searching for a plumber in the area look at Niel Brooks first and you will not be disappointed with the result. They knocked it out with a focus on quality, respect and professionalism that is extremely hard to find in anyone these days! Great job to the team all around! Thank you Niel Brooks!!!

• L

  Lou DeOliveira

  5.0

  I converted to natural gas from oil. They changed, hot water heater, furnace and installed a new AC unit in a timely manner to not cause any inconvenience. They also converted my whole house generator to natural gas. Very professional, courteous and punctual. I would and will recommend them to anyone needing any type of plumbing services.

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