Myers Plumbing Heating Cooling
Charlotte, Nashville, TN

Myers Plumbing Heating Cooling Reviews

4.6 stars based on 39 reviews

Featured Comments:

• A

  Andrew Robinson

  5.0

  Myers installed a backflow prevention device which metro water required us to fit in relation to a pool auto fill. They came out and advised me on the metro codes and that i would need a variance for some locations of the install and how to work with metro water on this. it was excellent service and i now have a backflow device working, passed metro tests after a successful variance was approved. super knowledgeable and helpful. i never had any concern with their knowledge or trusting their expertise or work.

• S

  Susanne Smith

  1.0

  I called Myers Plumbing as I had a drip under my kitchen sink that was soaking my cabinet and my condominium building management services manager recommended I use them. I noticed the drip on Saturday afternoon and used a full bath towel to wipe up the water which continued to steadily drip the rest of the weekend filling up a rectangular baking pan an inch or two deep with water and soaking another towel. Two men arrived on Monday afternoon without a mask in sight during a pandemic. They spent 45 minutes in my home dumbfounded as the intermittent drip had ceased. They saw the water residue and a video I had taken of the drip and still had no idea what could cause it, but spent 45 minutes in my home without masks on turning the water off & on over and over... I could have done as much as they did... they took $49 for the service fee and said they would leave the ticket open should they drip come back and for me to call if so. Not even 24 hours later, I notice the drip is back and my cabinet is soaked again. I called and spoke to a live woman on the after hours line to share my frustration and requests new plumbers to come with masks and to review my updated video with clearer angles of the drip prior to coming so no one’s time is wasted. She said someone would call me first thing in the morning. The entire day went by and I did not receive a call from Myers. I would not recommend them whatsoever. They are not reliable and do not take other’s time, health & safety or finances into consideration. I do not trust that they would have been able to accurately solve the problem even if they had figured it out so it’s probably for the best that they didn’t call back and I have moved on to a more reliable, professional company that values its customers.

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  Kevin Cheaney

  3.0

  They responded in a timely manor, the service tech was very thorough and professional. Overall I'm happy with the quality of the service (for now, only time will tell longevity of work) My biggest complaint was price. To fix a leaky exterior faucet and add a main shut off valve was $450. There was no break out of labor rates or parts cost. Parts seem like they were $50 in total which means $200 an hour for labor seems unreasonable.

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