Muck Septic
Jackson, Redmond, OR

Muck Septic Reviews

4.6 stars based on 18 reviews

Featured Comments:

• A

  Alyse 1111

  1.0

  I did business with superior sanitation and they sent somebody out from Muck Septic to pump my tank. The person did not check my line from the house and they said that my drainfield was working. The situation did not resolve, I reported that to them. Weeks passed, but it didn’t resolve. Finally, my calls were neither answered or returned. A couple of other companies reached-out and Im really thankful.

• T

  Taya Griffith

  1.0

  Poor customer service, will say the drivers were great but "dusty" is lacking in her customer skills and is very rude, doesn't listen to anything a customer has to say and will not hesitate to put you on a do not pump list if you have an emergency. They also do not have the best prices and will just raise them out of the blue if they dont like you. They dont like to answer their phones either. Will not recommend to anyone

  ---

  Response from the owner

  Hi Taya, We're sorry to hear that you are unhappy. We are known for our friendly service, and your comments are the antithesis of what we're about. We do our best to answer our phones in a timely manner, but are sometimes helping other customers too. We do wish you the best.

• J

  JC Jaxson

  5.0

  I would recommend Dan and Dusty with Muck Services to anyone! Their customer service is top notch and they truly care about their customers. Unfortunately, we discovered an issue with our drain field so we placed a call to Dusty who immediately got us on the schedule. Her and Dan came out and Dan diagnosed the issue after a bit of poking around. Not only did they refer me to a great individual to make this specific repair, but they both took the time going above and beyond to explain to me what type of system I have, how it is supposed to work, permit process, repair process, etc. You walk away with knowledge and understanding, making a bad situation a little bit easier to handle. Muck will always have my business!

  ---

  Response from the owner

  Hey J! Thanks so much for the kind words, we appreciate you sharing your experience with us in the Google community! We're glad to know we've earned your business and look forward to working with you many years to come!

More reviews (2)