Plumbers

Mr. Rooter Plumbing of Huntsville
Fletcher, Huntsville, AL

4.7

(741)Check map

Phone:
+1 256-203-4407

Website:
https://www.mrrooter.com/huntsville/?cid=LSTL_MRR000199&utm_source=gmb&utm_campaign=local&utm_medium=organic

Address:
1330 Fletcher St NW, Huntsville, AL 35801

Hours:
ThursdayOpen 24 hours
OPEN NOW

Reviews
Map

Services

Mr. Rooter Plumbing of Huntsville Reviews

4.7 stars based on 741 reviews

Featured Comments:

M
Morninghomes Llc
1.0

On February 13th 2022, I called to have them service my rental property. I had a leaking faucet in the kitchen and the sink wouldn’t drain. I was charged 398 for them to replace the faucet. Unfortunately, the faucet that the professional brought from their warehouse to be put in didn’t fit properly. I advised him that he needed to put in a new faucet and he advised me he could if I pay an additional 400. Mind you he had called me to let me know that he had found a faucet at their office that would fit my sink. So, after I asked him to send me a picture, I approved, based on him saying it would fit and it looked exactly like the one I already had in.
Response from the owner
@Casey Coleman we thoroughly reviewed your service call. In our system, the technician stated on the service ticket, "Was very specific with customer I advised replacing faucet with similar faucet but he insisted on shorter arm due to it being Sunday and availability. Sprayer is in way of faucet arm due to not using similar faucet." He also supplied us with text messages showing a clear photo of the replacement part. He recommended waiting until supply houses were open. We also install customer supplied faucets which you could have purchased on a Sunday at a local home repair chain. Feel free to contact our office by phone if you'd like to discuss this and ask for one of our owners, please.
I
I'm Just Alethia
5.0

Since I've been using them for my plumbing needs here at my apartment complex they have always come through and have been very reliable. They always inform me when the Techs can't make, and I truly appreciate their service. I am not sure how they can receive low stars when during the pandemic they were willing to come and do the work.
Response from the owner
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!
D
D K
1.0

Do not use this business! I don’t even know where to start to describe this fiasco. We needed help putting a new toilet since in the process of swapping them prat of the plumbing broke. We called them Saturday, and they didn’t show up until Sunday, also they “finished” the job Wednesday. After $400 this is what I got!
Response from the owner
Hello, D K. We would love to review your service record, but need your name or service address. Have you spoken with anyone in our office about this? Please contact one of our owners or provide the details. Thank you!