Mr. Rooter Plumbing of Hampden & Hampshire Counties
Lyman, Holyoke, MA

Mr. Rooter Plumbing of Hampden & Hampshire Counties Reviews

4.6 stars based on 218 reviews

Featured Comments:

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  Evelyn Gonzalez

  5.0

  The new year started with my water heater breaking down on Saturday 1/1. I called Mr. Rooter the same day and immediately I was given an appointment for 1/3. The communication has been extremely stellar. After I was feeling overwhelmed, Alessandro the repairman was extremely professional and had such a calm demeanor that put me at ease. He handled absolutely everything and explained every detail of the process. Within a couple of hours I had a new water heater installed. Alessandro also installed a new carbon monoxide detector in the basement after he noticed I needed one. Such attention to detail! I had a great experience with this company and especially with Alessandro, that I highly recommend Mr. Rooter. Thank you for the exceptional service!

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  Noreen Faudree

  4.0

  Obviously when you need a plumber it's never good. Staff at Mr. Rooter put up with my numerous calls with patience. I thought them to be very professional. Only thing that would have been helpful was some guidance on purchasing the new water heater. As a 61 yo female I didn't know they came in different sizes (as far as height). Workmen who came for the installation were beyond nice. Really a good job.

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  Chris Plath

  5.0

  Had a pipe burst in the wall during the latest cold snap. Of course everyone in the business is strapped for help right now; nonetheless, Mr. Rooter was able to get someone out within several hours of calling. The value for me, was good; I don't have the tools to cut and fix pipe, and coming out at 8pm in the middle of a cold snap is definitely value to me. I recommend their services. Glenn helped us, and he was polite, informative, knowledgeable, and got the repair correct on the first go. He even dispensed some good advice on how to keep the problem from occurring again.

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