Morris Refrigeration Co
Ingleside, Emporia, VA

Morris Refrigeration Co Reviews

4.8 stars based on 8 reviews

Featured Comments:

• T

  Tom Lee

  5.0

  Upon arriving home, my house was very warm and obviously the ac was not working properly. We called Morris Refrigeration and Keith arrived promptly. He did a diagnostic and determined the problem, and about 45 minutes later my house was getting a nice cool-down. Thank you Keith for your quick response and getting my unit back online. I highly recommend this business.

• b

  buffbills1979chc

  3.0

  Great service by technicians but receptionist in office always had a attitude on phone when being spoken to calmly and politely. Receptionist lied to me twice about when tech would be out. I dont mind someone saying " not sure when we will be able to make it out but we will try to get it done by such-and-such time" but instead i heard " we won't be able to make it out there today but we will be there Thursday" Thursday roll around no call no show called lady Thursday evening got the attitude again while I spoke to her politely "we should be able to make it out tomorrow I will call you and let you know what time they will be there" Next day rolled around no call no show until I called @2 and they close @ 5 so I asked her if they would make it out today got the attitude again "I'm going to try to get them out there between 3 and 5" so I thanked her and they showed up. technicians did a wonderful job but the Integrity of the receptionist is questionable. Never once was I rude or loud to her and I was very polite and very on point about what I needed done. All in all I called total of three times and out of the three times I don't feel that receptionist gave a very friendly customer service type attitude. If you don't know then don't say that it's going to take place or at the very least give a courtesy call before hand and let it be known that you're sorry but it's going to have to happen on a different day that's quality customer service. I will do service with Morris Refrigeration again but I don't look forward to calling and talking to the receptionist but i will.

• K

  Kitty Presson

  5.0

  Professional very courteous. MR. MELVIN had me back up and cooling down in a couple of hours. Thank You.

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