Morris Drain Service, LLC
Simon, Youngstown, OH

Morris Drain Service, LLC Reviews

4 stars based on 24 reviews

Featured Comments:

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  Tina Shorthouse

  5.0

  ⭐⭐⭐⭐⭐Morris Drain is a stellar company from top to bottom. I have been using them for 21 years and have always been extremely happy with their courteous and professional service. I really can't say enough good things about this company. I highly recommend them to friends and family. 💦💦💦💦💦

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  Angel Armes

  1.0

  Poooooooor service!!!!! I haven't the slightest idea HOW this company is still in buisness with the poor "service" the technicians offer. First off they were informed to call before showing up to the property as everyone in the household WORKS FOR A LIVING. They DID NOT follow directions. Then showed up unannounced and placed a sticker in my door window. Which was a bear to remove. Why in the world would a company have stickers that are almost impossible to remove. I had to remove it with a razor. The tech showed up a few days later, calling me at 7am. Then showed up 20 minutes later. Did their job and left. Before leaving, the technician, informed me it was my job to to tell the landlord to "rethink the drain" without getting into any clienil. Then just left... Just like that.. Up and out. That man shouldn't have a job. If you are that miserable maybe do NOT work with the public. I've read all the reviews both on google and Angis, I equally couldn't believe the shear amount of excuses the "owner" was making in response to the clients negative experiences. Class act guys.. What a bunch of gems!! NOOOOOOOOT!!! Don't waste your time guys. There are better more professional and personable technicians/reps With a better owner experience!

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  Mason Logan

  3.0

  We have used Morris before so naturally our inclination was to call again. We called on Thursday to get our septic tank pumped, they said “anytime between now and Monday” as a window. We told them that they had to call half an hour before arrival so someone could be there. So we went the weekend with no plumbing till Monday. By Monday at 5 no one had ever called or shown up (had someone at the house the whole time. We called and were told that they showed up and beat on the door and no one was home... which was a lie! Because when you go somewhere for an appointment that was given a 4 day window and you show up and no one is home you call! There are cameras installed and no one showed up. We were told they would send someone out by 5 Tuesday, guess what... Tuesday no one showed up! They said Wednesday they would show up... by this point I’m convinced no one works there or has the common decency to call and say they can’t do it or can’t make it given they were told the plumbing was not functioning. I called toms sewer and septic and was told they would come out that day... guess what... they showed up to pump the septic and were half the price of Morris and I didn’t have to deal with the grumpy attitude! Problem still wasn’t fixed but they sent the drain guy out the next day within an hour of me calling to trim the roots out of the pipes! And best yet, they were over half cheaper than the $250 Morris charged me to trim my roots the last time! I have heard Morris often doesn’t show up to appointments before but had never experienced it until now... no one ever called me back from the office either day! If your looking for any plumbing help call toms, they actually showed up and everyone I experienced from the pumped and plumber to the lady on the phone was nothing but kind!

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