Moody Plumbing MPI
Niles, Warren, OH
- +1 330-372-7669
- 3147 Niles Rd SE, Warren, OH 44484
Moody Plumbing MPI Reviews
4.6 stars based on 28 reviews
David was very professional, was able to fix the problem without difficulty. I will definitely recommend MPIto my friends and family. Thank you!
Very fair and polite and did a great job when all other plumbing companies we called never showed even for the estimate we will definitely use them again..
I was out of town but asked Moody Plumbing come out to repair a leaky 2" PVC union on my pool pump recirculation system. They could not figure out how to replace it. So they cut the union out and temporarily installed a rubber sleeve secured by band clamps as a "patch". They then proceeded to charge us $595.00 on the spot! My wife was home and knows nothing about plumbing so she paid them. When I got home and saw what they did and what they charged I was furious. After leaving a message about wanting to discuss they quality of the work and the charges, they called me back on a Monday. The office person said Mr. Moody authorized only invoicing me $150.00. I was ok with that and told her to tell Moody I appreciated it. Then Moody simply refunded $150. Not what I was told and there was NO misinterpretation on my part. When we followed up, they denied saying the total invoice would be $150, but instead said they would refund $150. So, now I have paid $450 for a botched plumbing job that still needs properly repaired and when they said they would make it right they reneged. Folks, I am not a stranger to plumbing and frankly I could have done what they did for $20 and 30-45 mins of my time. Yep that pic I posted originally cost me $595 and was reduced to $450. Shameful. Buyer Beware with this outfit! You now know the facts of my experience. If you need a plumber... look elsewhere.. you will be glad you did. David S.
Response from the owner
Hi David, it sounds like there was a miscommunication between us. We would love to figure this out together and get everything straightened out so we're on the same page. Please give us a call at 330-372-7669 at your earliest convenience so that we can talk this out.
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