Molly Maid of Leon County
Center, Tallahassee, FL
- Phone:
- +1 850-398-4899
- Website:
- https://www.mollymaid.com/leon-county/?cid=LSTL_MLY000192&utm_source=gmb&utm_campaign=local&utm_medium=organic
- Address:
- 1535 Killearn Center Blvd C4, Tallahassee, FL 32309
- Hours:
- SundayClosed
- CLOSED
- Reviews
- Map
Services
Molly Maid of Leon County Reviews
4.1 stars based on 36 reviews
Featured Comments:
K
Kim Wilder
5.0
We have been clients of Molly Maid for about a year. They always do a great job! Faith and Taylor are usually our team but sometimes we see a few new faces. :) They consistently work hard and do so with a smile. They certainly make our home and therefore our lives better! Kim and Todd Wilder
Response from the owner
Thank you !
G
Greg Wagner
5.0
Molly Maids is the best choice for house cleaning! Faith and Taylor are excellent “Mollies”. They even put up with our dog, who follows them everywhere. Thank you ladies! We appreciate your service. Greg and Brenda
Response from the owner
Thank you so much!
S
Safee Broxton
1.0
There is no way a professional cleaning service should leave crumbs on kitchen counters, rings on stove tops, dust on shelves, dust bunnies on floors, dirt on rugs, scuffs on vinyl floors and dirt tracked from their own shoes, yet that is what Molly Maid does. We were customers for seven years and we were used to asking the cleaners to go back and get spots they missed. They were always receptive and provided good customer service until recently. They left so much undone in their last visit, that while we have never asked them to come back and redo the work, we had no choice but to call them back because we now have a newborn in the home. In response to our complaints, Molly Maid sent their general manager, Barbara, to our home to tell us we shouldn't expect to eat off our floors and we weren't paying enough for our home to be thoroughly cleaned. Save your time and money for a business that values it and takes pride in their work.
Response from the owner
I'm sorry you were disappointed with your last clean. Yes, during the clean there were some items missed which as you stated is not the normal clean we have been providing. While meeting with you we realized you cleaning needs had changed. Instead of the normal monthly clean we had been providing you wanted to be able to customize the clean each visit to focus on what you need that month and have the ability to change it when needed. That is perfectly fine , but it does result in a different charge than what we charge for the monthly recurring clean. We both mutually agreed that our service was not the best service to meet your needs at this time.
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