Molberg Plumbing LLC
Cherry, White Settlement, TX

Molberg Plumbing LLC Reviews

4.8 stars based on 38 reviews

Featured Comments:

• M

  Miranda

  1.0

  I hired Molberg on my new construction project. I can't recommend Molberg Plumbing because they walked off my job before they completed it. They stated staffing shortages. However, even though Jordan was always nice and likable, he lacks the experience that is needed to not only lead his team but to follow through on his agreements. I over looked multiple mistakes on my job trying to give them the opportunity to learn and grow. Then with huge disappointment I receive a letter that he is terminating our agreement. This puts my project in a bind. It's very difficult to find a company willing to take over at this stage where Molberg walked away. If you are in new construction, I would recommend you look else where.

• B

  Brice Warren

  5.0

  Had a hot water heater valve go out on me. A replacement part had to be ordered and came in the afternoon. The guys came after hours to ensure I had hot water that evening, despite their truck breaking down that day. Really appreciated the professionalism and customer service. Reasonable labor charge as well.

• J

  John Daniel

  1.0

  TLDR: It’s been over 2 and 1/2 months, our main plumbing issue is still not resolved, we’ve spent over $1300, poor communication, and unprofessional. My experience with Molberg Plumbing was one to forget. Over 2 1/2 months of working with Molberg Plumbing and my issues are still unresolved, with no clear direction on how to resolve them. Throughout working with Molberg Plumbing I have had to chase them multiple times for the next step on why our lines are still backed up. January 26th - first technician comes out to resolve backed up toilets. bucket and auger did not work so they ran a cutter which pulled out some roots. This took a little over 2 hours and after leaving the toilets were still not flushing. Cost - $340 February 9th - second technician comes out to resolve the same issue and run camera. Checked line for clean outs, got on roof to scope drain lines. Camera found water and root penetration, attempted to clean-out line with sewer machine but was unable to clear stoppage, tried from the toilet but was unable to clear the main stoppage issue. Was told I needed to speak with the owner (Jordan) on next steps, at this point our toilets are still intermittently backing up. Cost - $505 February 24th - Jordan (owner) comes onsite to scope the issues and try to run camera again. His camera footage is conflicting with the information from the previous technician, unsure exactly where the line goes he says we will need to excavate. Provides an estimate later that covers: excavation of back of home, install 2 clean outs, run camera again, replace exposed drain line piping. Contract is signed and sent back on February 26th. March 16th - 2 technicians came out to perform the contract work, after excavating the main pipe in the back yard they found “additional complications” and told me they would be unable to complete the work. Cost - $500 March 22nd - Jordan (owner) comes back onsite to scope new complications and provide new contract / terms for fix. We never received a follow up or a new contract. April 4th - I reached out to Molberg Plumbing (because no one has contacted me) and they were unable to provide any update.

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