Miller-Ranney Plumbing
Cleveland, Columbus, OH

Miller-Ranney Plumbing Reviews

3.5 stars based on 34 reviews

Featured Comments:

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  Kelly R

  5.0

  I can’t say enough about this company & their staff! From the welcoming sound of Stephanie’s voice on the phone, to the professionalism of Cody who has installed a hot water heater and sump pump at my house this year. They are outstanding! Stephanie goes above and beyond to be helpful in every way possible. Cody has been professional, arrived efficiently, explaining details well & works efficiently & quietly. My home has been respected by all employees & the work space is left clean. This is the plumbing company I will continue to work with!!

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  Eric Sima

  5.0

  I have utilized Miller Ranney on multiple jobs and will continue to do so. MR have been quick to respond to all of my calls. Their employees are thorough and a joy to work with. If you are looking for a solid plumbing service in the area check these guys out first.

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  Kayla Bumgarner

  1.0

  Wish I could leave 0 stars!! Our home warranty company sent Miller Raney plumbing to our home to fix a leak in the bathroom ceiling. Experience was overall horrible and I would not recommend them to my worst enemy. The tech wore no shoe coverings and broke my Scentsy warmer and did not tell us (we saw after he left that he had cracked it in half and tried to put it back together). We had access to the repair needed through the attic, but he chose to cut a hole in the bathroom ceiling instead. Without telling us first. We only found out as he left and said “Sorry about the hole in the ceiling”. The company said they would not repair holes created as needed for access to a repair. They said that they only cut into the ceiling as an absolute last resort, so the tech must have had a good reason. But we had access through the attic, so this was not needed. When questioned, the tech said the reason it was “necessary” was because he was too big to fit into the attic access. He did not even look at the attic access once! Even so, the next logical step would be to get a different guy who could do the repair the proper way. Instead, he cut away the ceiling and left the dust and dirt all over my bathroom floor. We were left with a gaping hole in the ceiling that was our responsibility to fix solely because this guy figured he would be too big to get into the attic (without even looking at the attic!). I talked to many people at the company, including the owner, about how I felt that this was unfair. There was attic access that he chose not to consider, so now I have to pay who knows what to get my drywall fixed. It was entirely unnecessary damage! They never tried to understand or work with me, it was all “You can’t prove he didn’t try the attic. You can’t prove that he left a mess.” The company’s final response after that was “We have determined that we are no longer a part of this issue.” To top it all off, the leak came back not even a week later. Horrible in-home etiquette, horrible customer service, overall horrible experience!

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