Miller Plumbing Heating Cooling Electric
Library, Pittsburgh, PA

Miller Plumbing Heating Cooling Electric Reviews

4.3 stars based on 99 reviews

Featured Comments:

• S

  Shaena Ulissi

  5.0

  We are very satisfied with our service from Eric Miller and his team. Eric provided several quotes on different heat pump / furnace system replacement options and worked with us to decide on a great option for our house. He communicated well throughout the process, worked well with us on timing and scheduling, and performed highly professional work, with no hidden fees/charges despite some unusually difficult trenching/exterior work. Highly recommend!

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  Response from the owner

  Thank you so much for your great review, but most of all what customers want to know most the before during and after of how we did. Definitely Ac/Heat pump was a challenge but unit placement is really the best spot. Thank you so much we are so glad to have such nice people as our customers.

• C

  Casey C.

  5.0

  I can't say enough good things about Eric and his crew at Miller heating / plumbing. I had my whole heating and cooling system get fried by a power surge. I had 3 different HVAC techs look at it, and they either wanted to replace the entire system or they wouldn't take the job due to the complexity of the Fujitsu system. I called Eric, and knew instantly he was confident about working on these units. He went above and beyond to get my heat back on in the middle of winter for a fair price. Great trustworthy guy too. When he says he will be there, he will be there I'd recommend him to anyone.

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  Response from the owner

  Thank you so much for your kind words. I try to learn something on every job and your power surge reinforced the importance of multiple layers of surge protection. Repair took a little longer than hoped our supply chain in America has never been this way, but in the end all worked out. Thank you for your business.

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  Tom Krulikowski

  5.0

  This is a difficult review because is deals with correcting a defective system. I had a tankless water heater installed (Vesta VH 199). Eric the owner (Miller Plumbing) did the installation. He had responded promptly when my water tank failed, and I had previously decided to go tankless. The removal and installation went fine. The installation looked great as did the added ventilation needed. Unfortunately, over the next few weeks the tankless started to give only luke-warm water (105F) but just occasionally. Long story short the system which was installed in July was replaced in December after several return visits by Miller Plumbing (Eric) and several replaced parts and numerous calls with the manufacturer. Eric was patient, actually more patient than I was. It was frustrating, but Eric kept his cool and kept coming back to get it fixed. He promised that he was 'on my side and would get it fixed'. He did. Things happen and problems come up but it's how you handle them. Eric stuck in there and I have a new tankless (same make/model) and all appears to be good. Eric did a great job during a difficult time (too much work and not enough help in a pandemic). Thanks Eric.

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  Response from the owner

  Thank you for your great review if means a lot its important for customers to know that anything man made can have issues so who doses the work who you buy from is as important as if not more so than what you buy. Even time tested great products can have a problem. We always try to under promise and over deliver and do the job correctly because we know at that point only a defective product will give us a call back. So very rarely do we have problems but if we do we step up because end result it improves our brand and our customer knows they can buy in the future with confidence.

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