Milestone
Hutton, Farmers Branch, TX

Milestone Reviews

4.9 stars based on 11824 reviews

Featured Comments:

• C

  Claire Johnson

  5.0

  Michael was very helpful in getting our security system updated. He was helpful, patient, and on time. Tracy in the main office helped book me an appointment today when my appointment was for Thursday! That was so nice because I didn’t know if I was going to make my window of time on Thursday. Milestone is the best!! I am always taken care of. I feel safe knowing that they installed our security system. Thank you, Milestone!

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  Response from the owner

  Thank you for this stellar review, Claire! We're happy that the team was able to work with your schedule and get the job done. We are always here if you need us. Please reach out if you need anything else!

• L

  Lance Hawkins

  5.0

  I contacted Milestone due to having smelled a natural gas leak around my 2x hot water heaters. I had contacted several plumbing companies the day I smelled the gas before trying to contact Milestone. Milestone was the only company that was able to make a visit to my house the same day to help fix the issue. Don Deschenes was the plumber that led the repairs at my house. Don was one of the most professional and down to earth people I have ever worked with to have work done at my house. I did not feel like he was trying to push me to buy anything that I didn't need to have fixed. He spent a good amount of time talking with me to review the work recommendations and make sure I understood the reasons for the work that was needed. At the end of the day my issues are fixed. Don did great work with installing the water heaters. The pipes and gas lines that looked poorly before now look so much better. I can tell he took his time to make sure that everything looked and operated as good as possible. Milestone seems like it may be a bit more expensive than other companies, but you do get what you pay for. Milestone took care of me quickly and I am very happy with the outcome. To me the extra cost is worth it to know that you are getting quality products, highly qualified installers, and peace of mind knowing that the work was done correctly the 1st time.

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  Response from the owner

  Thank you so much Lance for taking the time to leave us such a positive review! You're helping us celebrate each of our team members as we pass this on. We're so glad we were able to meet your expectations and get you taken care of. If there's anything else you need please don't hesitate to ask! Thank you for trusting us with your home!

• A

  Audra B

  5.0

  Alex Gonzalez was our technician today and he was the best representative that we have dealt with so far from Milestone…and we’ve had a few. ;) He was courteous, friendly, knowledgeable, and professional. He was very thorough and I didn’t feel like he was pressuring us with petty up charges, which seems to becoming more and more common among service companies and techs. Great job Alex!!

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  Response from the owner

  Thank you so much Audra for taking the time to leave us such a positive review! You're helping us celebrate each of our team members as we pass this on. We're so glad we were able to meet your expectations and we look forward to serving you for any future needs! Thank you for trusting us with your home!

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