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Corey Sly Electrical Service, Inc.

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Action Air & Plumbing of Midland & Odessa

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Morrison Supply Company

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randdplumbing

Are you looking for emergency plumbers right now? We provide infos regarding some information about Midtown Plumbing Co in Island, Midland, TX which could be near you. Check their infos such as opening hours, addresses, phone numbers and store pictures below and get a fast offer from plumbers near you instantly.

Midtown Plumbing Co in Island, Midland, TX | PlumbersNearby

Most reliable, prompt, and professional company I have ever dealt with. I received both text and email notifications of when they would arrive, when they arrived and when they were finished. Illian Aguirre and his helper Edgar were the two most professional young men I have ever met. It’s amazing to see such young hard working men be passionate about the work they do. They turned a stressful situation into a happy moment!! Hands down recommend Midtown Plumbing to EVERYONE and they have a customer for life with me!!!

We have invested in our Co.
To provide better services
W a program called housecall pro
Seems to help alot !!
We appreciate ur business!!
Thxs

I literally never write reviews but I was so impressed that I felt I needed to. I had a plumbing emergency at night. Jimmy and his partner came in, look at the problem, knew exactly what to do and fix it up right away. Way faster then I expected too. Friendly and professional. Even answered questions I would ask. If I ever have any plumbing issues again I know exactly who to call.

We appreciate the time you took to share your feedback! Thank you for all of your kind words, we're thrilled to know our services left a great lasting impression. We'll be here for you whenever you may need us.

Carlos(owner) and his assistant Lisa were very helpful in replacing our water heater.
It was quiet a process in trying to find a unit in this supply chain challenging time.
His technician Elijah and Chris (assistant) were very
kind and professional. They made sure to clean up after completing their task. Excellent job!

Thank you for the 5-star review and kind words, Jeanette, we will be sure to pass them along to our team. We're glad to know that your experience working with us was a great one!

Fair price, prompt/professional response, and good work. Really appreciated their invoicing system from start to finish. Got an emailed estimate with a picture which I was able to accept online. Lisa then called me to set up a time (this all happened in 1-2 business days), then after the work was completed I received an emailed invoice payable online. Nice work Midtown, will be using you again in the future!

Austin, being able to provide good, quality work for a fair price is what we pride ourselves on! We're glad to know that your experience working with us was worthy of 5-stars. and please let us know if there is anything else we can do for you.

They were quick to come out (11:57a, appreciate it) and turned off water (took 30 minutes due to closet door being jammed, left 12:27p).

Tech said he’d be back to repair supply line after his lunch break. 2 techs came back a little over 2 hours later (2:40p), apologized for “taking so long” and claimed they were looking for a pump that needed replacement (called maker of water heater, they state my specific water heater does not have pump). Only “pump” I have is a timer that was installed by builder to save money on water bill and gas bill. This is an added luxury and not a necessity for water heater to function.

They replaced supply line but could not get water heater pilot or burner to light. He said he’d light manually and see if that worked (it didn’t, we are without hot water again that same night). They were done and billed me at 4:43p. 4.5 hours at $120/hr. They were here for 2.5 hours. Paid $590 to replace a $30 hot water supply line and am still without hot water.  Spoke to owner Carlos, he states they were clocked in @1p and out 4:43p plus the first trip to turn off water. They were not here that long and I understand charging time to purchase material but 2 hours to do so is excessive.

Owner also called tech while I was on the line with him to ask why he didn’t charge for another part that was replaced that was valued at $30 and Lisa the receptionist told owner that tech charged .5 hours of labor ($60) to cover that part. Seems sketchy and unfair as to why it was charged that way instead of charging me $30 for the part but you make what you will out of this review.

Owner offered to come out (charge additional of course) to replace a part that needs to be replaced in order for pilot and burner to stay on. After contacting maker of water heater and finding out water heater is still under warranty, we will have them take care of it.
All in all, I will not be using Midtown Plumbing again for dishonesty and price gouging.

This review was written in complete honesty in hopes that company improves policies and procedures and that it spares another hard working family from overpaying for services that simply weren’t rendered.

We appreciate ur review n ur feedback .....Mrs Salcedo!
But like I told u on the phone  if we go n look for ur parts...we charge for us shopping for ur parts
Yes the hot circulating pump is a luxury .n yes we couldve just taken it off
But we are there to repair leaks not to design ur plbg
I'm sorry u believe we over charged u for our labor....but we do charge hourly
When we replaced the supply line and ball valve which we didn't charge u for the ball valve we then determined that the circulating pump didn't have to be replaced ...so we were able to save u money there
Then when we tried to turn ur pilot on .....it wouldn't work
So then we take ur heater apart n the burner assembly n had to manually turn ur heater on bc ur ignitor wasn't working either n also ur thermocoupling isn't working either
When we left it was burning n heating n advised u that if it turned off we would have to replace additional Parts
If it turned off it ain't our fault....u need to replace parts on  the water heater n u want us to replace ur parts for free ....sorry! But YES if we return we will have to charge u for it

We apologize  for any inconvenience  we might of caused u
But we do charge for our time
N parts that we replace ......sorry but sometimes  repairs  do take longer than others
N it isn't our fault there's multiple parts that need to be replaced on ur water heater

Midtown Plumbing Co
Island, Midland, TX

Midtown Plumbing Co Reviews

4.8 stars based on 231 reviews

Map & DirectionsDirections

Nearby Plumbers in Midland

Midtown Plumbing CoIsland, Midland, TX

Midtown Plumbing Co Reviews

4.8 stars based on 231 reviews

Map & DirectionsDirections

Nearby Plumbers in Midland

Midtown Plumbing Co
Island, Midland, TX